HR Transaction Support - Staff Associate - Operate
HR Transaction Support - Staff Associate - Operate
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
AssociateJob Description & Summary
At PwC our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding offboarding payroll and benefits administration absence management employee record-keeping compliance with labour laws and regulations and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution escalation or routing of inquiries as needed in line with HR protocols and guidelines as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
Driven by curiosity you are a reliable contributing member of a team. In our fast-paced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives needs and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen ask questions to check understanding and clearly express ideas.
- Seek reflect act on and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
Job Summary -
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities achieve operational efficiencies and harness the power of technology.
Minimum Degree Required (BQ) *:
Bachelors Degree
Degree Preferred:
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: US
2-4 years of experience using Workday HCM
Certification(s) Preferred:
Workday HCM Core Certification
Required Knowledge/Skills *:
- Demonstrates commitment to quality processing of HCM transactions;
- Demonstrates knowledge of Workday Human Capital Management (HCM) services and data management including transactions related to: organizational structure & worker security role maintenance worker data changes mass data loads new hire/rehire processing leave absence management international assignment management short-term assignment management security administration and security/access requests; and
- Has proficiency in Workday Human Capital Management (HCM).
Preferred Knowledge/Skills *:
Demonstrates extensive knowledge of and/or success in managing efforts with identifying and addressing client needs:
- Demonstrates a willingness to work on a team and develop skills in a wide variety of areas including but not limited to teaming interpersonal skills relationship building leadership skills strategy and business knowledge;
- Escalates wins risks and concerns to leadership when appropriate;
- Communicates and collaborates effectively emphasizing presentation development and delivery;
- Works independently using project management skills;
- Builds and sustains effective working relationships with internal and external stakeholders;
- Learns quickly and uses effective problem-solving and critical thinking skills to address deadline-sensitive matters; and
- Demonstrates proficiency in Microsoft Excel PowerPoint Power BI Google Suite (Docs Sheets Slides) and Tableau.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Communication Confidential Information Handling Conflict Resolution Coordinating Staff Data Quality Documentation Administration Emotional Regulation Empathy Employee Data Management Employee Engagement Strategies Employee Life Cycle Employee Relations Employee Terminations HR Software Human Resources (HR) Metrics Human Resources (HR) Policies Human Resources (HR) Service Delivery Human Resources (HR) Shared Services Human Resources Assistance Human Resources Management (HRM) Inclusion Intellectual Curiosity 6 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Staff IC
Employment Type
Full-Time
