Technical Business Analyst, Scotiabank
Technical Business Analyst, Scotiabank
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Job Description
Requisition ID: 229064
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Join a purpose-driven winning team committed to results in an inclusive and high-performing culture.
The Global Wealth Engineering Technology team is seeking an exceptionally skilled and technically adept Senior Technical Business Systems Analyst to drive system architecture integration and optimization efforts within our organization. As a Senior BSA you will be responsible for deep technical evaluations advanced system designs and ensuring seamless interoperability between complex enterprise platforms. The ideal candidate has extensive experience with enterprise architecture cloud technologies APIs databases and automation frameworks and is adept at translating technical insights into business-focused solutions.
Is this role right for you In this role you will:
- System Analysis & Design: Conduct deep-dive analyses of business and technical requirements ensuring scalable and efficient system designs.
- Technical Expertise: Develop refine and implement complex technical solutions using advanced methodologies and tools.
- Stakeholder Engagement: Collaborate with executives business users and IT teams to align technical solutions with organizational objectives.
- Process Optimization: Identify inefficiencies and recommend automation or process enhancements to improve system performance.
- Data Analysis & Reporting: Utilize advanced analytics to extract insights forecast trends and support business strategies.
- Risk Management & Compliance: Ensure adherence to industry standards regulatory requirements and cybersecurity best practices.
- Leadership & Mentorship: Guide junior analysts and technical staff fostering a collaborative and knowledge-sharing environment.
- Enterprise Architecture & System Analysis: Assess and refine complex multi-tier architectures including cloud-based and on-premise solutions ensuring seamless integration and optimal performance.
- Technical Solution Design: Define system workflows API interactions and database structures focusing on scalability security and performance optimization.
- System Integration & Interoperability: Develop strategies for integrating disparate enterprise systems leveraging middleware APIs and messaging protocols such as REST SOAP.
- Database & Data Management: Design and optimize relational and non-relational databases (SQL NoSQL) and implement robust ETL processes for efficient data transformation.
- Act as a liaison between business stakeholders and technical teams to ensure clear understanding of production issues.
- Analyze and classify incoming incidents (INCs) to identify patterns recurring issues and potential system problems.
- Manage the full lifecycle of incidents from logging to resolution and closure ensuring compliance with SLAs.
- Monitor and triage incidents usingServiceNow ensuring timely updates and escalations as needed.
- Collaborate with development and infrastructure teams to drive root cause analysis and permanent fixes.
- Maintain documentation of known errors workarounds and resolution procedures.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
- Technical Proficiency: Extensive experience with enterprise systems databases cloud technologies and integration frameworks.
- Programming & Scripting: Strong command of Specify Languages e.g. Python SQL Java.
- Business Acumen: Deep understanding of business processes financial modeling and strategic planning.
- Analytical Thinking: Ability to assess complex problems propose innovative solutions and implement with precision.
- Communication & Documentation: Exceptional ability to translate technical concepts into business-friendly insights.
- Project Management: Expertise in Agile Scrum and other software development methodologies.
- Strong understanding ofincident management processesand ITIL framework.
- Proficiency inServiceNowor similar ITSM tools for monitoring reporting and workflow management.
- Experience inclassifying and categorizing incidentsinto system problems enhancements or user errors.
- Ability to interpret and enforceService Level Agreements (SLAs)and ensure compliance.
- Excellentbusiness communication skillsboth written and verbalfor stakeholder updates and reporting.
- Analytical mindset with the ability to identify trends and propose improvements to reduce incident volume
Whats in it for you
- Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses cross-functional development opportunities and tuition assistance.
- Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
IC
Employment Type
Full Time
