Operations Specialist

Perform complex as well as confidential functions to support overall Credit Union operations including but not limited to Estate administration POA Administration Seized Account administration and complex T5 transactions relating to all Registered products. Creating and generating reports and a comprehensive understanding of systems and processes necessary to maintain accounting and audit functions. This position will provide operations expertise in all areas to recommend best practices enhanced processes and improved efficiencies.

Differentiating Accountabilities:

• Act as the Liaise with Canada Revenue Agency (CRA) and Concentra. Prepare month end year-end and annual remittances and reconciliation. Liaise with CRA and Concentra including but not limited to T5s NR4 non-residence reporting T4 RSP T4 RIF T4FHSA T4A (TFSA). Administer and control the designated reps for Concentra and provide update information to assist branch representatives. 
• Administration of investment portfolio consisting of reviewing preparing training and documentation of specific complex registered and non-registered products including GIC TFSA RRSP RRIF RESP RDSP FHSA and LIF/LIRA/LRSP.  Reviewing and maintaining control of reports relating to the various outlined products. Setting up of auto transfers and depletion lists associated with RRIF registered products. Maintain and control reject reports and process corrections as necessary. Review approve and process locked-in contracts while ensuring legislative requirements are satisfied. Process early redemption requests as necessary.
• Review and monitor ongoing reporting of the RRSP to RRIF portfolio including processing transactions and providing guidance to staff as necessary.
• Process all transfers of investment products to and from external financial institutions ensuring accuracy and timely completion of both inbound and outbound transfer requests while ensuring compliance with relevant policies and procedures.
• Provide backup support as required in the administration of Deceased and Estate Accounts assisting with documentation review and analysis and supporting the Estate Specialists and branches as needed.
• Act as the Subject Matter Expert on reviewing and validating the Will and POA documents and providing guidance and training to the branches.
• Review and provide ongoing monitoring of the administration of Seized Accounts and execution of payments providing communication with branches and other parties.
• Oversee the administration and maintenance of the Investment Shares portfolio including the annual issuance of dividends daily processing of purchase and redemption requests accurate posting of all transactions and ensuring compliance with relevant policies and procedures.
• Providing assistance in the maintenance of CUMIS insurance products and balancing of report with third party providers.
• Perform other assigned responsibilities.

Qualifications :

• College of university degree relating to financial banking industry or equivalent work experience an asset
• 5 8 years of experience in the banking industry with at least 3 years financial knowledge with a strong understanding of Registered Products Estates processes POA and seized accounts.
• Effectively manage priorities and have the ability to work under pressure and defined deadlines and work independently without direct supervision.
• Strong collaboration and communication skills to work with internal and external stakeholders effectively.
• Demonstrated analytical thinking skills.
• Strong attention to detail.
• Proficient in Microsoft Office and Excel

Additional Information :

Target Salary: $63411
Salary will be determined based on skills experience education and other qualifications relevant to this position.

To learn more visit  we welcome all applications only those who are selected for an interview will be contacted.

Accessibility accommodations will be made for job candidates upon request.

Remote Work :

No

Employment Type :

Full-time