Sales and Operations Manager

Amsterdam Full-time Dutch & English required Sales

About Us

Instabee was founded in 2022 through the merger of two fast-growing last-mile delivery companies: Budbee and Instabox. Together were creating a new standard for e-commerce logistics one thats faster more flexible and built around the needs of merchants and consumers alike.

With three strong brands under one roof (Budbee Instabox and Porterbuddy) Instabee delivers millions of parcels every month across Europe. We work with thousands of merchants and are on track to become the leading e-commerce enabler in Europe.

Our mission is simple: make sending and receiving parcels radically easier. Whether its smart lockers or carbon-neutral transport were all about creating seamless customer-first solutionsand doing it at scale.

About the Role

As a Sales Manager in our Network team you will play a critical role in expanding and optimizing our last-mile delivery operations across key markets. You will be responsible for growing our network through strategic partnerships with high-volume accounts (such as H&M and Albert Heijn) while ensuring operational excellence and financial efficiency. This role requires a proactive people-oriented leader with a strong sales background and a deep understanding of how commercial decisions impact day-to-day operations.

An interest in logistics and the inner workings of supply chains will help you thrive in this role as youll be closely involved in shaping how goods move efficiently from our partners to their customers.

Key Responsibilities

Sales & Account Management

• Build and manage relationships with strategic network partners and large retail clients.
• Drive commercial discussions and negotiate terms to support sustainable network growth.
• Represent Instabee externally to promote our value proposition to key stakeholders.

Network Expansion & Operational Collaboration

• Support the planning and execution of network expansions in alignment with market demand and company goals.
• Collaborate closely with operations expansion and logistics teams to ensure a seamless delivery network.

Budgeting & Financial Planning

• Own the budget planning for your area ensuring alignment between network needs and financial targets.
• Monitor spending analyze variances and propose adjustments where needed

Leadership & Team Coordination

• Manage and support a small team driving engagement and accountability.
• Foster a collaborative and high-performing team culture

Stakeholder Communication

• Clearly communicate sales goals performance updates and operational impacts to internal teams.
• Coordinate cross-functional projects between sales operations and strategy

About You

Youre a proactive relationship-builder with a passion for sales and operational excellence. You understand how to connect commercial strategy with everyday execution and youre motivated by both growing partnerships and improving internal workflows. You enjoy working in a dynamic fast-paced environment and know how to prioritize and drive impact.

Qualifications & Skills

• Bachelors or Masters degree.
• 24 years of professional experience in sales account management or operations.
• Some experience managing people or leading cross-functional projects is a plus.
• Strong commercial acumen and negotiation skills.
• Excellent interpersonal and communication skills.
• Experience in logistics or e-commerce is a strong plus.
• Comfortable using tools like Salesforce (preferred) and Excel/Sheets.
• Fluent in both Dutch and English.

What We Offer

A modern and stylish workplace at The Collection in Amsterdam Northwith an in-house gym!

A generous pension plan with 8% contribution by Budbee (no personal contribution required).

26 vacation days per year plus your birthday offbecause celebrations matter (based on full-time contract).

Regular team outings and fun get-togethers with colleagues.

Travel reimbursement if you live outside Amsterdam.

300 personal wellness budgetto support your well-being.

Lunch allowance for office meals.

High-end equipment provided.

Bonus plan