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You will be updated with latest job alerts via emailMeeting SLAs consistently by managing the performance of the team - Monitor Resource / capacity planning on a daily / weekly basis Monitoring project deliveries and ensuring zero delays with high quality standards - People Management and ensuring smooth functioning of the process/team Controlling attrition - Focus on Quality within team and for the process & ensuring Compliance of ISO Managing Client expectations - Coach direct reportees to achieve desired result & Performance Management (Appraisals) - Report teams performance dash boards on a weekly and monthly basis. - Management of team productivity - Associate Engagement and Development
Qualifications :
Graduate
Remote Work :
No
Employment Type :
Full-time
Full-time