We are seeking an enthusiastic and customer-focused F&B Hostess to join our team in Visakhapatnam India. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless dining experience.
- Greet and welcome guests warmly upon arrival
- Manage reservations and seating arrangements efficiently
- Provide menus and inform guests about daily specials or promotions
- Coordinate with kitchen and wait staff to ensure smooth service flow
- Handle guest inquiries and special requests professionally
- Maintain cleanliness and organization of the reception area
- Monitor dining room capacity and manage wait times effectively
- Assist in resolving any guest concerns or complaints
- Collaborate with other team members to maintain high service standards
- Keep up-to-date with menu changes events and promotions
- Ensure compliance with health and safety regulations
- Participate in staff meetings and training sessions as required
Qualifications :
- Previous experience as an F&B Hostess or in a similar customer service role
- Excellent communication and interpersonal skills
- Strong guest engagement abilities and a friendly approachable demeanor
- Proficiency in English; knowledge of local languages is a plus
- Diploma or Bachelors degree in hospitality management business administration or a related field preferred
- Demonstrated problem-solving skills and ability to handle challenging situations
- Detail-oriented with excellent organizational abilities
- Flexibility to work various shifts including weekends and holidays
- Basic computer skills for managing reservations and using point-of-sale systems
- Knowledge of restaurant operations and food service procedures
- Ability to work efficiently in a fast-paced environment
- Strong multitasking skills and capacity to prioritize tasks effectively
- Familiarity with local cuisine and culture is advantageous
- Professional appearance and adherence to grooming standards
Remote Work :
No
Employment Type :
Full-time