Lead Operations Processor
Lead Operations Processor
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Job Description
About this role:
Wells Fargo is seeking a Lead Operations Processor.
In this role you will:
- Support management in the day-to-day supervision of less experienced team providing guidance and resolution to issues contributing to overall effectiveness of team
- Provide feedback and present ideas for improving or implementing processes and tools within Operations group
- Perform or guide others on complex escalated issues that require planning evaluation and interpretation
- Prioritize work and provide daily work leadership and mentorship to team
- Provide training and technical guidance to less experienced staff
- Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams
- Collaborate and consult with peers colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders
- Exercise independent judgment while developing the knowledge to understand function policies procedures and compliance requirements
- Serve as a resource to other departments on transaction structure documentation and company policies
Required Qualifications:
- 6 years of Operations experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
Desired Qualifications:
- Bachelors degree holder preferable business course
6 years experience in banking operations .
Experience in banking operations or any of the following: payments/settlements/fund transfers Trade & Securities Custody related to banking products
Knowledge on Message types SWIFT FED WIRE CHIPS Telex and IntelliTRACS system an advantage
Good in both verbal and written communication skills
Good investigation and problem solving skills
Organizational and detail oriented skills
Sound risk management mindset and good understanding of compliance - AML/OFAC/KYC/Due Diligence
Ability to handle high volume and short SLA or turn around time
Ability to work in changing and fast paced work environment
Ability to manage and prioritize work to meet deadlines despite frequent interruptions able to multi task
Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Years eve - Good Knowledge on ISO Messaging system
Job Expectations:
- The team member will be responsible for research investigation and analyzing routine payment inquiries received via different message types from Remitting Banks Beneficiary banks & Intermediary banks.
Investigation types ranges from simple to moderately complex inquiries including repairing message types and transferring funds from one account to another. Payment inquiries should be received in an authenticated message i.e. SWIFT Tested Telex or Fed Serv. 1090. Investigations of the payment cases could include identification of types of payment errors duplicate payments incorrect recipient/beneficiary incorrect intermediary bank or incorrect SWIFT message type used Sanction etc; Correction and creation of different SWIFT/CHIPS/FedWire payment message types used by the sender; duplicate processing erroneous or cancelled payments; will all form part of the day to day activities of the Team member
Posting End Date:
28 Sep 2025*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Employment Type
Full Time
