Case Worker - Tenancy Sustainability

Australian Red Cross

Posted on : 26-06-2025

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1 Vacancy

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Job Location

Townsville - Australia

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 26-06-2025

Job Description

Maximum term contract until 30 June 2026
Based in Aitkenvale
Join the worlds largest Humanitarian movement

About Red Cross

Australian Red Cross is part of the worlds largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Tenancy sustainability iscrucial in preventing and addressing homelessness by providing support to individuals and families at risk of losing their housing or who are struggling to maintain their program offers a range of services including tenancy advice case management financial support advocacy and skills development often tailored to complex needs like mental illness substance misuse or family conflict.

In this position you will provide individualised support to clients to identify strengths and needs and assist in setting and attaining identified goals.

You will conduct holistic assessments and collaborate with other agencies and organisations to source appropriate support for clients. In addition you will also contribute to co-design processes and adapt and innovate ways of working to improve Red Crosss response to the needs of clients.

What you will bring

Proven ability to provide high quality specialist casework support and case management including holistic assessment of client needs and development of case plans.
Demonstrated cultural competence and the ability to work with people from diverse backgrounds
Proven ability to identify service gaps and manage complex cases within a context of competing priorities
Demonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration advocate and network with internal and external stakeholders (which can include statutory and law enforcement agencies
A current Drivers licence and Working with Children Check are mandatory requirements for this role

Benefits that act for you while you act for humanity

Financial wellbeing:In addition to your salary you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15900 for living expenses (such as rent groceries utility bills); up to $2650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing:You can tap into specialist advice for nutrition sleep resilience and mindfulness as well as access to guided meditation and other wellbeing programs.

Work/Life Flexibility:You can access flexible working arrangements paid Me day just for you and a wide range of other paid leave options

Career development:Access to ongoing learning training and development courses

Further information

This role is covered by the Social Community Housing and Disability Award Level 4 salary from $85145.84.

Applications close: 8th July 2025

For any enquiries please contact SonaliViyyapuon 0.

While we appreciate all interest in our organisation we wont engage with or accept candidates from agencies or consulting firms on this occasion

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer.Click hereto find out more.

Job Ref # 12603

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people and people with diverse lived experiences abilities genders ethnicities ages and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Other details

Job familyCase Management

Job functionIndividual Contributor

Pay typeSalary

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Australian Red Cross

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Case Worker - Tenancy Sustainability

Australian Red Cross

Job Description

Other details

Employment Type

Company Industry

Key Skills

About Company

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