Nurse Manager, Operations (NMO) - Offsite Oncology Clinics
Nurse Manager, Operations (NMO) - Offsite Oncology Clinics
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Job Description
At Duke Health were driven by a commitment to compassionate care that changes the lives of patients their loved ones and the greater community. No matter where your talents lie join us and discover how we can advance health together.
About Duke Raleigh Hospital A Campus of Duke University Hospital
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh North Carolina. With 204-beds it is the third largest of Duke Healths four hospitals and offers a comprehensive array of services including cancer cardiovascular neuroscience advanced gastrointestinal and wound healing care.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet organization
- Nurses from each hospital are consistently recognized each year as North Carolinas Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility)
Nurse Manager Operations Offsite Oncology Clinics Duke Cancer Institute Wake County
We are seeking a highly motivated and experienced Nurse Manager to join our team. This position oversees day-to-day operations and nursing care services for our hospital-based ambulatory oncology clinics at Duke Womens Cancer Care Raleigh and Duke Cancer Center Cary. Our main disease groups at these locations include breast GYN GU GI and melanoma. Local travel to DCI Wake County sites is required.
- Duke Womens Cancer Care Raleigh: Located at 4101 Macon Pond Rd Raleigh NC 27607. Features hospital-based outpatient clinic services a 24-chair infusion suite on-site lab and pharmacy.
- Duke Cancer Center Cary: Located at 216 Ashville Ave Cary NC 27518. Features hospital-based outpatient clinic services a 13-chair infusion suite and on-site lab. Medications are couriered from the Macon Pond Rd location.
General Description of the Job Class
- Manage and coordinate patient care and personnel needs in a DUHS Clinic; plan develop implement and evaluate ambulatory health care services programs and activities.
Duties and Responsibilities of this Level
- Manage multi-specialty nursing services delivered within a specific clinic.
- Manage various personnel actions including but not limited to hiring orientation performance appraisals promotions and scheduling; and counsel and conduct formal discipline of clinical staff.
- Collaborate in the development implementation and expansion of learning opportunities and skill development for all staff. Analyze develop and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum; achieving desired outcomes.
- Promote education for patients patient families and the community; participate in direct patient care activities as a targeted strategy for role modeling or information gathering.
- Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources among the various clinics.
- Identify clinical operational needs; manage appropriate level of equipment and supplies and monitors equipment maintenance. Assess the environment and make recommendations to ensure optimal patient comfort safety and compliance with various regulatory bodies (OSHA JCAHO etc.).
- Collaborate with Health Center Administrator/Nurse Manager in determining the fiscal requirements of the specific clinic; submit budgetary recommendations including necessary nursing personnel and patient care materials necessary for the provision of care. Cultivate exemplary customer service throughout the organization; promote effective communication skills to include but not limited to problem solving assertiveness and support for team members feedback active listening and conflict resolution.
- Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement.
- Develop document implement and monitor written policies and procedures reflective of the ambulatory health care site mission settlement and objectives. Manage specific clinic in absence of Health Care Administrator/Practice Manager; and be available on-call for emergencies involving the facility staff members and patients.
- Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education
- Bachelors degree in nursing is required. Masters degree in nursing strongly preferred.
Experience
- Three years of nursing experience is required.
Degrees Licensure and/or Certification
- Must have current or compact RN licensure in the state of North Carolina.
- BCLS certification required.
Knowledge Skills and Abilities
- Clinical Quality Management and Service Orientation
- Accountability
- Planning prioritization and time management
- Problem solving and innovation
- Initiative
- Financial Savvy
- Active Listening
- Effective communication skills
- Identifying and recruiting top talent
- Developing and retaining talent
- Showing support
- Teambuilding
- Conflict prevention and management
- Motivating and influencing
- Managing vision and purpose
- Working knowledge of regulatory requirements including North Carolina Nurse Practice Act
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individuals age color disability gender gender expression gender identity genetic information national origin race religion sex (including pregnancy and pregnancy related conditions) sexual orientation or military status.
Duke aspires to create a community built on collaboration innovation creativity and belonging. Our collective success depends onthe robust exchange of ideasan exchange that is best when the rich diversity of our perspectives backgrounds and experiences flourishes. To achieve this exchange it is essential that all members of the community feel secure and welcome that the contributions of all individuals are respected and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Required Experience:
Manager
Employment Type
Full-Time
