Administrative Assistant 3, Administration Services [R0147855]
Administrative Assistant 3, Administration Services [R0147855]
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Job Description
The University of Nevada Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application:
- Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
- Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
- Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed applications will no longer be accepted. If you need assistance or have questions regarding the application process please contact Human Resources at or
Job Description
The University of Nevada Las Vegas invites applications for Administrative Assistant 3 Administration Services R0147855
ROLE of the POSITION
Administrative Assistant 3 positions in WOCU provide administrative support for select Administrative Services departments. Work tasks require problem solving within the framework of customer need department service agreements policies and guidelines. The volume of support managed by the department requires the position incumbent to track work assignment details progress and priority in a shared work queue with two (2) other Administrative Assistant 3 staff members.
(1) Recharge Billing
This position will coordinate the initiation of recharge bill processing which requires the incumbent to run automated processes in billing software and the Universitys Financial Management system. When billable transactions result in processing errors the incumbent will identify/implement corrective action. The incumbent will be required to answer questions and provide direction about billable services recharge billing reconciliation and university accounts/budgeting practices; this includes providing financial reporting and background for budget owners and as part of audits.
(2) Administrative Support
Administrative Assistant 3 positions process travel requests track department inventory process procurement requests ranging from office supplies to complex contracts for University Programs for organizations within Administrative Services monitor/flag compliance concerns monitor/flag concerns with technology/automations used and prepare reports to summarize financial and statistical information related to budget accounts activities customers and operational processing.
(3) Tier-2 Help Desk Agent
Administrative Assistant 3 positions serve as backup and escalation for Administrative Assistant 2 positions within the department. As such the position incumbent will:
Temporarily take on the duties and responsibilities of an Administrative Assistant 2 when work volume schedules and/or staffing levels impact the ability to meet department service standards (answer calls as a University Switchboard Operator Manage Wireless & Call Accounting Requests etc.)
Act as a point of escalation for Administrative Assistant 2 staff who require additional support to complete work activities and customer complaints
Complete complex tasks that exceed the scope of department standard operating procedures established for Administrative Assistant 2 staff
A successful candidate will be able to:
understand compliance requirements cross-department processes and University budgets
effectively work as part of a team to share workload and resolve issues and independently to complete work assignments
independently investigate problems identify issues with data follow organization standards demonstrate clear and organized communication (written and oral) and build knowledge of systems and processes needed to perform work
maintain clear recordkeeping continuous communication with service requestors and clear communication with partners vendors and other University Administrative staff
troubleshoot financial reconciliation errors from invoices reports recharge billing applications and double-entry bookkeeping financial management systems
use spreadsheets and financial reports to perform recordkeeping and share information with service partners and department leadership
This position does not supervise lower level staff but may provide oversight and monitoring of student employees.
PROFILE of the DEPARTMENT
The Work Order Control Unit (WOCU) is an internal services unit responsible for areas of the Administrative Services Support service catalog that do not fall under Project Management or Information Technology. Examples of services managed by WOCU are the UNLV Wireless Program UNLV Main Line Operators and Central Recharge Billing. The departments primary customers are Delivery Services Parking & Transportation Services and Telecommunications.
For more information about our department please visit our website:
MINIMUM QUALIFICATIONS
PER EXECUTIVE ORDER 2024-006 ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30 2025. Please refer to the link for more information: QUALIFICATIONS
Graduation from high school or equivalent education and three years of progressively responsible relevant work experience which included experience in one or more of the following areas: maintenance of complex records and files; public/customer relations including explaining detailed policies regulations and requirements; preparation and processing of financial and statistical documents such as payroll travel claims and budgeting forms; and assisting staff and management with projects and activities; OR one year of experience as an Administrative Assistant II in Nevada State service; OR an equivalent combination of education and experience as described above.
Candidates with the following experience are more likely to rapidly adapt to this role:
TeamDynamix (software) as a support agent
Workday (software) as a financial administrative assistant or financial worktag manager
Working directly with customers to diagnose and resolve issues with billing procurement and department services
Example: Customer reports billing error due to inaccurate record keeping requesting a correction to their prior months billing and corrective action for go-forward billing
Requesting/monitoring changes to software systems used by a team of personnel
Example: Report an issue with ticketing software to a central technology agency work with that responsible tech support to diagnose/repair the issue verify work is complete and communicate to the impacted personnel that the fix has been made
Develop/update department documentation such as Standard Operating Procedures and User Guides
COMMITMENT to DIVERSITY and CAMPUS VALUES
A successful candidate will support diversity equity and inclusiveness and contribute to a respectful positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.
SALARY
Grade 27 Step 1 salary $46207.44. Step means the number assigned by the Division of Human Resource Management to identify a specific rate of pay within a grade. Per Nevada Administrative Code (NAC 284.170) salaries for initial appointments for classified positions typically begin at Step 1.
Competitive total rewards package including:
Paid time off sick leave and holidays
Excellent health insurance including medical dental and vision
Comprehensive retirement plans and voluntary benefits programs
No state income tax
Tuition discounts at Nevada System of Higher Education (NSHE) schools
Tuition discounts for spouses domestic partners and dependents
PERKS
Employee recognition and appreciation programs
UNLV athletics ticket discounts
Statewide employee purchase program discounts
Wellness programming for all UNLV faculty and staff at no cost
Opportunity for career advancements to leadership roles
HOW TO APPLY
THIS RECRUITMENT MAY CLOSE PRIOR TO THE ANNOUNCED CLOSING DATE BELOW BASED ON VOLUME OF APPLICATIONS RECEIVED.
Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. If you are a veteran please attach your DD-214 or other applicable official documentation to your application as evidence of Veterans or Disabled Veterans status.
Attach ALL documents in the CV/Resume attachment section when applying.
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. The resume must have a detailed description of the major duties that you performed as a part of each job; applicants must demonstrate that they qualify for this position. Education (including High School) and experience must be clearly documented. Your application will NOT be moved forward if your application is incomplete.
This recruitment will close at midnight (Pacific Standard Time) on June 7 2025. Materials should be addressed to the Executive Director for Administrative Services Support and must be submitted through Workday as we do not accept emailed materials. For assistance with the application process contact UNLV Human Resources at or
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the Find Jobs process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday type Find Jobs in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number R0147855 in the search box.
If you complete an application outside of the internal application process your application will be returned and you will have to reapply as an internal applicant which may delay your application.
PROFILE of the UNIVERSITY
Founded in 1957 UNLV is a doctoral-degree-granting institution of approximately 30000 students and more than 3600 faculty and staff. To date UNLV has conferred more than 152000 degrees producing more than 130000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity. The university is committed to recruiting and retaining top students and faculty educating the regions diversifying population and workforce driving economic activity through increased research and community partnerships and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Reports annual listing of the nations most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information visit us on line at:
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a persons age (40 or older) disability whether actual or perceived by others (including service-connected disabilities) gender (including pregnancy related conditions) military status or military obligations sexual orientation gender identity or expression genetic information national origin race (including hair texture and protected hairstyles such as natural hairstyles afros bantu knots curls braids locks and twists) color or religion (protected classes). Discrimination on the basis of a protected class including unlawful harassment which is a form of discrimination is illegal under federal and state law. Where unlawful discrimination is found to have occurred UNLV will act to stop the unlawful discrimination to prevent its recurrence to remedy its effects and to discipline those responsible. Women minorities and veterans are encouraged to apply.
TITLE IX STATEMENT
The University of Nevada Las Vegas does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The Universitys commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito J.D. Title IX Coordinator University of Nevada Las Vegas 4505 S. Maryland Parkway Box 451062 Las Vegas NV 89154-1062 Frank and Estella Beam Hall (BEH) Room 553 Telephone: ; Email: or to The Assistant Secretary of the United States Department of Education U.S. Department of Education Office for Civil Rights 400 Maryland Avenue SW Washington D.C. 20202-1100; Telephone: 1- FAX: ; TDD: 1-; Email: ; or to both.
Information pertaining to the Universitys grievance procedures and grievance process including how to report or file a complaint of sex discrimination how to report or file a formal complaint of sexual harassment and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Classified
Full-Time Equivalent
100.0%Required Attachment(s)
Employees must include a resume and cover letter in order to be considered
Posting Close Date
07/8/2025Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verifiedHR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty members first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving evidence of a valid drivers license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work scheduleare subject to change based on organizational needs.
Employment Type
Full-Time
