IT Manager Financial Services Sector
IT Manager Financial Services Sector
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Job Description
Hi there!
At MBC we keep growing and now we are looking for an IT Service Manager Financial Services Sector (London).
About MBC
May Business Consulting is an international consulting firm offering advisory services in digital transformation change management efficiency and control. We have a customer-centric approach engaging 100% proactively to maximize our added value.
We have offices in Spain and the United Kingdom.
We work on international projects with financial institutions fintechs and startups.
About the role
We are seeking a highly experienced IT Manager with a strong background in IT service management within the financial services sector. The ideal candidate will bring 15 years of progressive IT leadership experience along with deep technical skills and proven people management capabilities.
Youll play a key role in establishing managing and improving IT services aligned with business needs regulatory standards and modern best practices.
Key Responsibilities
Lead and continuously improve the IT service & support function for core business applications.
Ensure ITIL-aligned processes: incident problem and change management.
Support root cause analysis and resolution for application/infrastructure issues.
Manage and mentor a team of 45 IT professionals.
Oversee third-party vendors and partners: hosting support development.
Drive compliance with ISO27001 security policies and operational resilience.
Align IT operations with business strategy budgeting and innovation goals.
Requirements
15 years of experience in IT service management at least 7 in leadership roles.
Strong experience in the financial services industry and regulatory environments.
Background in multi-tiered UNIX systems networking and application stacks.
Skills in scripting or programming: Shell Perl PHP Java SQL.
Familiarity with SAP Basis Sybase MySQL Apache/JBoss Jira/Confluence.
Strong vendor management and governance experience.
ITIL certification is a plus.
We value if you have...
Proactivity
Desire for continuous improvement
Empathy and teamwork
Attention to detail and learning capacity
Customer orientation
Location: London Hybrid work model
Join a young and dynamic consulting firm and continue your professional growth with us. Work in a great environment on international projects.
We look forward to receiving your application!
Employment Type
Full Time
