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Summary
The Field Service Technician is responsible for providing installation support and technical service to customers distributors internal personnel for Tier I automotive OEM facilities and other industrial customers. Works to resolve customer affecting technical issues in a timely fashion to maintain maximum customer satisfaction.
Essential Functions
Provides installation support and technical service to customers distributors and internal personnel.
Oversee installation and start-up activities of BGK Oven Systems and associated equipment.
Coordinates on-site equipment installation activities with the customer and installation contractor.
Handles start-up troubleshooting debugging and repair of BGK Oven Systems and associated equipment.
Train appropriate plant personnel on safe operation and maintenance procedures of systems.
Insures customer acceptance and proper system operation.
Assist engineering in pre-ship systems check-out and customer run-off prep.
Provides feedback on product problems and corrective action to eliminate future problems.
Minimum Qualification
Two (2) year technical degree (Electrical Electronics or Mechanics) or equivalent combination of education and experience.
Highly developed sense of integrity and commitment to customer satisfaction.
Conducts work activities in a safe high quality and timely manner in compliance with OSHA electrical safety standards.
Excellent organizational time management written and verbal communication skills.
Works well with others and has the desire to be part of our team.
No restrictions on travel via air and rental car.
Preferred Qualification
1-3 years of electrical and/or mechanical experience is highly desirable.
Experience with PLCs drives motors pneumatics electrical wiring activities and the ability to read mechanical drawings and electrical schematics).
Excellent communication skills both written and verbal.
Hands-on experience with Allen Bradley PLCs HMIs and software.
Independent and self-motivated and can perform efficiently under minimum supervision.
How to Stand Out
Knowledge of the company product line.
Experience with designing or updating schematics in AutoCAD Electric.
Hands-on experience with Siemens J-Mobile and/or CodeSys programming platforms.
Possess knowledge or experience of coating and curing processes.
Experience modifying mechanical parts (drilling cutting tapping milling).
Experience with electrical control panel assembly.
Travel
20-30% Travel.
Ability to travel extensively both domestically and overseas.
Required Experience:
IC
Full Time