Provider Support Assistant - Duke Urology Mens Health Center
Provider Support Assistant - Duke Urology Mens Health Center
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1 Vacancy
Job Description
At Duke Health were driven by a commitment to compassionate care that changes the lives of patients their loved ones and the greater community. No matter where your talents lie join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics extending the reach of Duke Healths mission across the state of North Carolina.
JOB LOCATION
Duke Urology Mens Health Center - 3480 Wake Forest Rd
JOB SUMMARY
We are seeking a Provider Support Assistant to perform administrative responsibilities in support of the Weight Loss Clinic of Raleigh providers and patients.
JOB DUTIES AND RESPONSIBILITIES
Receive telephone calls and route messages appropriately to physicians nurses other staff and other departments.
- Managing voicemail inbox and clearing out messages daily.
- Obtain medical records from referring physician offices/hospitals.
- Obtaining imaging from powershare.
- Schedule surgeries to include surgery posting and post op appointments.
- Weight Loss and Minimally invasive surgeries.
- Using procedure pass to help with coordination.
- Pre-anesthesia testing surgery clearance.
- Multispecialty needs across the duke system.
- Provider responsibilities:
- Provider Outlook Calendar.
- Provider time off.
- Scheduling and Rescheduling provider appointments.
- Work closely with Durham team to coordinate patient and provider needs.
- Help coordinate group sessions and seminars to include helping with setup and patient flow.
- Setting up conference room.
- Scanning medical record using solarity application and scanner.
- MyChart messaging:
- Review inbasket pools consistently and daily.
- Reply to patients and providers in a timely manner.
- Work with CMA to review and complete.
- Work with service access team on the weight loss workque.
JOB ELIGIBILITY REQUIREMENTS
- High school diploma or equivalent education required.
- One-year experience of clerical or general office support required.
JOB HOURS
The schedule for this position is day shifts Monday-Friday with no weekends or holidays.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individuals age color disability gender gender expression gender identity genetic information national origin race religion sex (including pregnancy and pregnancy related conditions) sexual orientation or military status.
Duke aspires to create a community built on collaboration innovation creativity and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives backgrounds and experiences flourishes. To achieve this exchange it is essential that all members of the community feel secure and welcome that the contributions of all individuals are respected and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Employment Type
Full-Time
