Administrative Assistant

Job Description

Inpatients Bookings Administrator

Location: Nottingham Woodthorpe Hospital - Nottingham

12 month Fixed Term Contract

Hours: 37.5 hours per week

Salary: Depending on experience Benefits

Nottingham Woodthorpe Hospital are currently looking for a driven and hardworking Inpatient Bookings Administrator to join our growing non-clinical team.

Woodthorpe Hospital is part of Ramsay Health Care UK one of the leading independent healthcare providers in England.

The hospital opened in 1877 and has built an excellent reputation for delivering first class healthcare for patients with health insurance patients who are NHS patients exercising choice through the e-referral system.

The Role:
Working within a fast-paced administration team that covers the inpatient booking process for patients attending the hospital you will be responsible for supporting both our NHS patients.

You will need to be highly organised as you book pre-admission appointments using the internal electronic elective list. Using our PAS system you will ensure patients are dated and allocated to the appropriate theatre list within agreed timelines.
This role is also responsible for ensuring that all patients attending the Hospital or have the appropriate NHS funding.

Full in-house training will be provided to the successful candidate.

Required Experience and Knowledge:

• Strong administration skills (preferably from a healthcare environment)

• Strong attention to detail

• Computer Skills including Excel and Word

• Well Organised

• Excellent communication skills working with patients in person and over the phone

• Admirable customer service skills

• Professional and helpful telephone manner dealing with a high volume of calls

• A flexible and positive attitude

Benefits:

• 25 Days Leave Bank Holidays

• Buy & Sell Flexi Leave Options

• Private Pension where Ramsay will match up to 5% after a qualifying period

• Enhanced Competitive Parental Leave Policies

• Private Medical Cover with option to add partner & dependants

• Life Assurance (Death in Service) x3 base salary

• Free Training and Development via the Ramsay Academy

• Free Parking on site (where possible)

• Subsidised staff restaurant

• Employee Assistance Programme

• Cycle2Work scheme available in partnership with Halfords

• The Blue Light Card Scheme

About us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years experience. We are a global provider operating in 8 countries with 88000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong long-standing relationship with the NHS.

We love people with a positive can do attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees to deliver a high standard of clinical care whilst ensuring patient safety dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision People caring for People. We know our people are our greatest asset our business is growing and we would like you to join us.

We care.

Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.