Bank Administrator

Job Description

Administrator - Bank

Summary:

The Woodland hospital in Kettering has four theatres operating 6 days a week covering a diverse range of elective services including Orthopaedic Spinal Pain General surgery Weight loss Surgery Cosmetic Surgery Urology Gynaecology ENT and have a 23-bedded inpatient ward and 19 Day case Rooms / also have a pharmacy and physiotherapy unit and radiology services at the hospital.

Glendon Wood Hospital works closely with Woodland Hospital with clinical staff moving across both sites as well as some non-clinical staff moving between the two sites in support of the clinical activities. Glendon Wood Hospital has 2 laminar flow theatres and a designated endoscopy suite as well as outpatients physiotherapy and a full imaging suite including CT MRI and mammography.

The Role

We currently have a great opportunity for an Administrator to join our team at Woodland Hospital. You will be responsible for all booking enquiries booking appointments for Woodland and Glendon Wood Hospitals. You will be an integral part of the team who are committed to delivering the highest quality outcomes in a supported environment where you will be valued for your skills and expertise. This is a busy role liaising with patients consultants and all hospital need an individual with a professional approach excellent verbal communication skills initiative and the ability to work within a team. Previous use of an Electronic Patient Record system would be an advantage

The working hours will be across Monday to Friday between 09.00-17.00.

High-level duties include:

• Handle all patient enquiries and book appointments promptly and efficiently for Inpatient / Outpatients

• Provide detailed information to patient enquiries delivering excellent customer service

• Develop and maintain good working relationships with all internal departments across both Hospitals

• Build and maintain excellent relationships with consultants and their secretaries

• Supporting patients with their enquiries

• Communication via phones and emails

What youll bring with you

• Proven track record of achieving targets whilst maintaining an outstanding level of customer service

• An excellent standard of computer literacy to include experience in Word & Excel

• The ability to work under pressure whilst remaining patient/ consumer focused

• Experience working in a private healthcare setting is preferred

• Good attention to detail and accuracy

• The ability to make decisions and use your initiative

• A flexible and positive attitude

Benefits

• Employee Assistance Programme

• Free onsite parking and a subsidised staff restaurant

• Free uniform

• Free DBS checking

What is a Bank Contract:

A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead you work on an ad-hoc basis filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility as it allows you to choose shifts that fit your availability leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages ensuring that patient care remains uninterrupted.

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years experience. We are a global provider operating in 11 countries with 77000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong long-standing relationship with the NHS.

We love people with a positive can do attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success.

We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care.

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

In accordance with our internal mobility policy you must inform your line manager if you are invited to interview for any internal role.

We care.
Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS check.

We care.

Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.