Onboarding and Operations Manager (m/f/d)
Onboarding and Operations Manager (m/f/d)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Ivy
Money at Internet Speed. Theres no reason why sending money across the globe should feel different than sending an email. Still businesses struggle with high fees and T2 settlement times.
Theres an opportunity to change this. Over 60 geographies worldwide are rolling out real-time payment rails. Stablecoins are emerging as a regulated interoperability asset with the ability to connect these local rails. Ivy is the connective tissue between these new infrastructure paradigms. We believe this is the chance to fundamentally change the way money moves and create a new foundation for global trade.
We are certain that if we get that right Ivy is going to be Europes first 1T$ company.
Today we are powering several of the worlds largest global businesses - helping them move money faster and at a lower cost.
We are a team of ex-founders early employees at unicorns and top-tier talent from fintech and banking.
We are backed by the worlds best fintech investors:
Creandum - Previously invested in fintechs like Klarna Trade Republic Pleo iZettle
10 unicorn founders
Your Mission
While ensuring compliance and optimize onboarding for our customers drive automation efforts and enhance due diligence procedures. Build automated frameworks to manage operations without scaling in people across the 1LoD.
Your Responsibilities
Own and enhance Ivys KYB/CDD processes for complex and high-risk customers.
Own the relevant processes and documentation establishing the operational framework necessary to ensure compliant and effective execution of tasks.
Develop and implement risk-based workflows to improve onboarding efficiency.
Collaborate with teams to automate and improve due diligence processes.
Act as a key decision-maker for customer risk assessments and escalations with support of the MLRO.
Manage and mentor junior CDD analysts setting performance benchmarks
Your Experience & Expertise
5 years experience in CDD KYC PEP adverse media screening and enhanced due diligence (EDD).
Knowledge of regulatory frameworks (e.g. FI AML Law 444/2017) and due diligence processes.
Proven ability to manage complex customer profiles ideally with a background in fintech or regulated financial entities.
Experience with onboarding tools or automated compliance systems.
Experience in payments crypto or high-risk verticals.
Excellent analytical communication and project management skills.
Language & Location
Proficient in English (written and spoken).
Location: Must be based in Finland (Helsinki) or Germany (Berlin) or willing to relocate to one of these locations.
What we offer
Join a Dream Team: We focus on building a team of exceptional people who grow fast take on big challenges and inspire each other to deliver at the highest level.
No Bullshit: Output over input decisions over discussions customer value over internal policies. We believe in big outcomes - not titles or hierarchies.
Real Participation: Employees are shareholders. Every permanent employee participates in our equity program.
Required Experience:
Manager
Employment Type
Full-Time
