Recall Coordinator
Recall Coordinator
Posted on :
26-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
26-06-2025
Job Description
Recall Coordinator
The Largest Established Independent Multi-Specialty Group in Central North Carolina is Seeking aRecall Coordinator to join our Team!
VOTED BUSINESS OF THE YEAR 2018
VOTED ONE OF THE FASTEST GROWING COMPANIES IN THE TRIAD
Our mission at Bethany Medical is to provide excellent care through a Multi-Specialty approach from prevention to intervention of potentially life-threatening health problems.
Bethany Medical an established Independent Multi-Specialty Practice located in Greensboro High Point Winston Salem Jamestown Kernersville North Wilkesboro and Mt. Airy is seeking a Recall Coordinator to join our Team!
Job Description
- Contact patients who have fallen out of care to return to Bethany Medical.
- Discusses treatment history/plan with patients and answers questions and concerns.
- Maintains an accurate log of call activity including initial and follow-up calls appointments scheduled booked production call outcomes and reasons for non-engagement.
- Works closely with the offices to ensure patients are scheduled according to office guidelines.
- Notify office staff of special appointments made including VIP patient appointments.
- Process and distribute weekly recall error reports to Dept. Heads and guide inputting recall dates as needed.
- Communicate regularly with management and staff.
- Confirm and update all customer information and appointment notes in the system database.
- Meet the minimum quota of outbound calls per day.
- Creates an environment that promotes Bethany Medical.
Education
- High School diploma or equivalent
Bethany Medical offers a full benefits package to include:
- Employee Medical/Dental/Vision insurance. Family coverage is available at a discounted rate.
- Employee Life Insurance
- Employee Short Term Disability
- Generous PTO
- Paid Holidays
- 401k Plan with company matching.
Bethany Medical is the largest independent established multi-specialty group in Central North Carolina serving the Triad and surrounding communities for over 37 years. Bethany Medical is open 7 days a week with 16 practices in Greensboro Winston-Salem High Point Kernersville Jamestown North Wilkesboro and Mt Airy North Carolina. We have grown to provide the facilities staff and support to offer urgent care primary care diagnostic testing outpatient ancillary and specialty care services onsite. Bethany Medical is staffed with board-certified physicians and providers representing 16 medical specialties. Practice staff members are known for treating each patient with prompt personalized care and attention. Bethany Medical employs over 60 providers and over 525 employees.
About the Triad:
The Triad area includes Greensboro (the 3rd-largest city in NC) Winston-Salem High Point and the surrounding area. The Triad is centrally located in NC with a population of 1.9 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts entertainment recreation shopping and hundreds of restaurants. The Triad is home to 85 colleges and universities including Wake Forest University High Point University UNC-Greensboro NC A&T Guilford College Bennett College and Greensboro College.
#IND102
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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