Office Manager - Orthopedics - Full Time
Office Manager - Orthopedics - Full Time
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Job Description
Responsible for all day-to-day operational activities within the practice. Facilitates a team effort in the delivery of superior patient experience. Creates a highly functional engaged team. Assumes the responsibility for the risk management of the practice.
ACCOUNTABILITIES
- Manages patient access to meet practice revenue/encounter and customer service targets.
- Maintains practice overhead to established financial target
- Manages and maintains reports participating/coordinating benchmarking and data collection to support quality service risk and medical expense reduction.
- Supervises directs and oversees responsibilities and duties of office staff to ensure productivity and efficiency of office. Ensures that staff understands and follows established policies and procedures. Implements defines and supports policies and procedures in the practice with appropriate approvals.
- Supports academic integration by incorporating Learners into the Practice environment.
- Establishes and maintains accurate recordkeeping and filing systems to include HR payroll billing purchasing AP clinical and operational requirements. Communicates changes to physicians and employees in a timely fashion.
- Prepares purchase orders and AP requests. Responsible for maintaining supplies inventory and ordering processes. Reviews and approves supply and service purchases as per protocol.
- Schedules office staff and verifies hours worked. Monitors and approves overtime and ETO for all employees. Approves payroll hours as per protocol.
Requirements
Education:
- High School Diploma or GED With Minimum of 3 years of Documented Supervisory Experience or a Bachelors degree in Business or a related field.
Skills:
- Excellent computer skills including Word and Excel or similar software
- Strong interpersonal skills with the ability to lead and direct both clinical and clerical staff.
- Strong organizational skills.
- Able to balance needs of the physicians and the initiatives of the organization.
- Demonstrates and promotes a strong commitment to achieving customer satisfaction.
Years of Experience:
- Minimum of three years of documented supervisor experience if HS Diploma/GED.
WORKING CONDITIONS
Physical Demands:
- Must be able to move about the practice/department and between workstations.
- Must be able to understand directions (written and verbal) communicate and respond to inquires
- Must be able to occasionally lift or carry light equipment or supplies.
- Must be able to input and retrieve information from a computer
ProMedica is a mission-based not-for-profit integrated healthcare organizational headquartered in Toledo more information please applicants will receive consideration for employmentwithout regard to race color national origin ancestry religionsex/gender (including pregnancy)sexual orientation gender identity or gender expression age physical or mental disability military or protected veteran status citizenship familial or marital status genetics or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica please
Equal Opportunity Employer/Drug-Free Workplace
Required Experience:
IC
Employment Type
Full-Time
