Administrative Assistant
Administrative Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day. Our employees have the power to change lives in our homes work and communities. We foster an inclusive environment while honoring a legacy built on family where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future youre ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary:
Job Description:
Do you enjoy being part of a fast-paced high-performance team
Are you a people person who enjoys a good challenge
La-Z-Boy in Scottsdale AZ is hiring one extraordinary team member to support our store as an Administrative Representative. You will work alongside the Manager Sales Associates and Designers as a team to provide our customers with an exceptional experience by answering calls resolving customer concerns keeping the showroom customer-ready and some reporting items.
Its time for you to join a company that values your ideas as much as your talent!
As a La Z Boy Administrative Representative you will also enjoy excellent benefits including:
Health Insurance through Blue Cross/Blue Shield
Dental and Vision Insurance
Paid Vacation
401k with match!
Qualifications and Skills of a Customer Service Representative
Dependable and on time every day. Our customers and team members are counting on you.
Team player and Self-starter - You will have the training and mentoring you need. We then trust you to show up on time ready to work and get the job done right!
Efficient and clear communicator you will be working with our internal and external clients
Maintain an organized working environment with a high attention to detail
Ability to problem solve
Ability to learn new computer programs
Excellent customer service skills in person talking with clients and over the phone
Able to navigate multiple technologies while staying engaged with our customers
Requirements:
18 years or older
Prior related experience
Professional dress and appearance
Available some weekends and most holidays were closed Christmas Thanksgiving & Easter!
Starting Pay: $16 per hour
Schedule: Monday - Friday (open to some weekends in the future)
Employee Assistance program (EAP):
At La Z Boy our employees wellbeing is a top priority!
You will have access to talk confidentially with a licensed therapist (with topics such as: anxiety depression stress grief and relationships)
AccessFREEandDISCOUNTEDresources for mental health financial planning legal advice and caregiving referrals
Access toFREEonline education resources
FREEonline will preparation
Help with better health care choices like claims billing fee negotiation and RNs who can explain diagnoses and treatments
Employee Rewards:
BRAVO POINTS save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies electronics apparel event tickets travel mastery classes and more NAME BRAND ITEMS!
YEARLY REWARD TRIPS to top sellers and random drawings! Trips have included Costa Rica! Cruises! Mountains of Banff!
Employee Referral! Get rewarded for staffing at La-Z-Boy!
La-Z-Boy of Arizona is an Equal Opportunity Employer M/F/D/D/V
KEY RESPONSIBILITIES:
Assist customers at the sales counter in a prompt professional and courteous manner.
Respond to questions regarding EBCO sales and return policy La-Z-Boy warranty and service and direct customers to the appropriate department as required.
Process payment on account transactions accurately utilizing the appropriate method of payment.
Maintain necessary office forms and supplies as required for routine store operation.
Assist sales associates and store management in running computer reports
SCOPE & IMPACT:
Understands and executes LZB policies and procedures and communicates this properly to customers. Utilizes computer to input comments and answer questions regarding order status account balance and inventory availability. Maintains professional phone etiquette takes detailed phone messages and returns calls same day.
MINIMUM REQUIREMENTS:
High School Diploma or GED
Efficient computer experience
1-2 years administrative experience
PREFERRED REQUIREMENTS:
Works well with internal and external customers
Basic knowledge of fundamental concepts practices and procedures with ability to apply in routine situations
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Retail Store environment using standard office equipment such as computers phones copy machine filing and faxing
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.
Additional Job Description:
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employee and their families include: Medical Vision Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year two weeks prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: 2025 La-Z-Boy Benefits Overview
At La-Z-Boy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling .
Employment Type
Full-Time
