Technical Program Manager
Technical Program Manager
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Job Description
THE ROLE: Technical Program Manager
American Student Assistance (ASA) is national nonprofit that is changing the way kids learn about careers and prepare for their futures through access to career-readiness information and experiences.
ASA fulfills its mission through free digital-first direct experiences philanthropy advocacy thought leadership groundbreaking research and impact investing. We believe that exploring career possibilities as early as middle school and providing access to education-to-career pathways aligned with ones passions and goals will result in greater confidence and long-term success for all students.
We are looking for a Technical Program Manager to lead the successful delivery of our digital product and platform programs. You will work cross-functionally with product engineering design marketing and external vendors to define program roadmaps manage execution and ensure technical initiatives are delivered with high quality on time and aligned with our strategic vision.
What Youll Do:
Program Planning & Road Mapping
- Define and manage technical program plans across multiple teams and stakeholders.
- Work with engineering and product leadership to translate vision into executable roadmaps with clear milestones and success metrics.
- Identify dependencies prioritize work and sequence delivery timelines.
Project Execution & Delivery
- Lead end-to-end execution of complex multi-phase technical projects from concept to launch.
- Manage timelines deliverables risks and budgets ensuring high-quality outcomes on time.
- Maintain program status documentation run planning meetings retrospectives and reviews.
Cross-functional Collaboration
- Act as the central point of coordination between product design engineering marketing QA other corporate programs and external vendors.
- Drive clear and open communication across teams; ensure alignment on goals and timelines.
- Establish robust collaboration processes and tools for cross-team coordination and alignment.
Risk Management & Problem Solving
- Proactively identify and resolve technical risks blockers and conflicts.
- Navigate ambiguity and pivot quickly as priorities shift in an evolving fast-paced environment.
- Own post-launch reviews to capture learnings and improve program processes.
Process Improvement & Governance
- Establish best practices in program tracking release management and quality assurance.
- Review and enhance the Agile Scrum or hybrid methodologies suitable to the team and project.
- Introduce tooling or frameworks to streamline execution and collaboration.
About You:
- 5 years of experience in technical program or project management within a software engineering or digital product environment.
- Proven track record of delivering technical programs from inception to launch in an agile setting.
- Prior experience in both consumer-facing digital platforms and internal enterprise tools.
- Experience working with third-party vendors and managing external development teams.
- Strong understanding of web technologies APIs cloud infrastructure and CI/CD communication and organizational skills with the ability to translate complex technical topics into clear business language.
- Experience collaborating with cross-functional teams including engineering UX/UI product management and DevOps.
- Comfort working in a fast-paced ambiguous startup or high-growth environment.
- Familiarity with tools like Jira Confluence Asana GitHub Figma or similar.
- Technical background (e.g. previous experience as a developer or engineer) is a strong plus.
- Bachelors degree in Computer Science Engineering or a related technical field (or equivalent experience).
Why ASA
ASA offers a wide range of perks and benefits to Team Members including comprehensive medical dental and vision healthcare plans a retirement plan (plus match) weekly lunches commuter benefits and tuition reimbursement.
We also heavily prioritize a healthy work/life balance which is why we offer all full-time Team Members generous PTO options Summer Fridays (every Friday off between Memorial Day and Labor Day) and a company holiday break between December 25th and January 1st.
ASA works in a Hybrid schedule (2) two days a week in our Boston HQ. We prioritize strategic thinkers collaborators and work/life pros who are looking to help make a difference in kids education and career goals.
#LI-Hybrid
Required Experience:
Manager
Employment Type
Full-Time
