Arabic Customer Service (Lisbon - Residence card Required)
Arabic Customer Service (Lisbon - Residence card Required)
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Job Description
t Kvinne HR Consulting we specialize in connecting talent to the right opportunities. Acting as our clients trusted representatives we identify candidates who thrive professionally while generating a positive impact in their roles.
Our client for this position is a global leader in multichannel customer relations. This role offers a dynamic and supportive working environment with opportunities for growth in customer service technical support digital solutions back-office and content moderation.
- For this position is necessary: Residence Card in Portugal or UE Passport.
Tasks
- Provide excellent customer service through various communication channels (phone email chat).
- Resolve customer inquiries and issues promptly and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure customer satisfaction.
- Ensure compliance with internal processes and procedures.
- Assist with customer feedback and help improve service quality.
Requirements
- For this position is necessary: Residence Card in Portugal or UE Passport.
- Native or fluent in Arabic (written and spoken) and English B2.
- Previous experience in customer service is an advantage but not mandatory.
- A positive and proactive attitude Strong communication listening and problem-solving skills.
- Ability to work both independently and as part of a team.
- Independence in the use of computer equipment.
- Flexibility to work rotating shifts if required.
Benefits
Employment Contract: Secure full-time contract with a reputable global.
Insurance: Comprehensive health coverage to keep you at your best.
Additional Perks: Access to other amazing company benefits including employee discounts wellness programs and career development opportunities.
Share Apartment: Opportunity to live in an apartment shared with other colleagues in Lisbon with expenses paid by the company.
Employment Type
Full Time
