Name of position:
job description
Demonstrated ability using Microsoft Access and SharePoint.
Demonstrated capability of positive interpersonal relationships and
possessing a team player approach to problem solving.
Excellent communications skills and fluent in both oral and written English.
Strong customer service skills with a Customer First attitude Extensive skills and experience in desktop products including but not limited to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365 Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets Excellent research and investigative skills Knowledge and experience in Active Directory, cmd line tools, remote support tools, basic networking Experience in working with help request tracking and reporting tools
Education
Bachelor s degree in computer science, Information Technology, or a related field.