Network Operations Supervisor - Leatherhead

As a Network Operations Supervisor youll support the safe delivery of Network Operation activities within your allocated area of the M25 network. Your leadership will ensure planned and reactive operations run smoothly challenges are resolved and targets are consistently met.

Leading a team of Incident Support Unit (ISU) Operatives Emergency Support Teams (ERT) Operatives and Recovery Operatives (Dartford Only) youll promote a safety-first culture where everyone is committed to doing their work in the right way. Youll ensure teams are appropriately briefed working efficiently and have the right resources to succeed.

Youll also support the delivery of various inspection regimes ensuring high standards of work are maintained across all activities and youll contribute to incident management as the Bronze Command on the network.

Your effective leadership and focus on continuous improvement will support the long-term success of the M25 network ensuring it remains safe resilient and in top condition.

Network Operations Supervision:

• Manage teams on-site including all ISU/ERT and Recovery operatives
• Carry out litter surveys gate stops and safety tours
• Supervise the delivery of all planned and reactive works ensuring they are completed to a high standard efficiently and on time.
• Update the Maintenance Management System to capture all relevant data of works activities.
• Ensure sufficient resources are in place to deliver all works activities
• Support the development and implementation of RAMS and procedures
• Prepare and deliver daily work briefings to operatives outlining methodology hazards risks and control measures.
• Deliver detailed debriefs at the end of each shift to identify issues and incorporate lessons learned into future activities.
• Support the use of data devices amongst the team to ensure accurate input for reporting and record-keeping.
• Support routine vehicle checks maintain accurate driving records and manage vehicle/plant defect reporting and rectification in line with CPS procedures.
• Raise SCIs as required
• Attend incidents in the capacity of Bronze Command
• Participate in the Winter Service rota
• Stand in for the Depot Manager as required
• Support various Asset Teams as required

Safety and Compliance:

• Drive Zero Harm objectives by raising risk awareness mitigating hazards and fostering a proactive safety culture across the team.
• Lead by example to ensure all activities meet safety standards and comply with systems processes and procedures.
• Raise awareness of issues which may affect the safe operation of the network reporting these accordingly.

Leadership:

• Manage day-to-day people management tasks including performance monitoring absence management overtime and annual leave requests.
• Support the growth and development of team members through ongoing feedback training and support.
• Manage rotas to ensure sufficient staffing to carry out tasks.
• Manage the performance of the team including carrying out Performance Development Reviews (PDRs) and implementing Performance Improvement Plans (PIPs) where required.
• Ensure regular internal and external communication with the team and deliver toolbox talks on a regular basis.

Continuous Improvement & Sustainability: 

• Encourage a culture of continuous improvement empowering teams to explore new ideas and solutions to enhance performance.
• Support the achievement of sustainability objectives ensuring activities align with environmental best practices and Connect Plus Services long-term goals.

Qualifications :

• Appropriate CSCS qualification
• SMSTS/SSSTS
• Experience in the delivery of a highways maintenance operations or similar transferable experience
• Team leadership and management experience driving performance and productivity
• Strong communication skills
• Strong customer focused mindset
• UK Drivers License

Working Arrangements

The role follows a 4-on 4-off shift pattern rotating equally between 4 day shifts and 4 night shifts.

Additional Information :

Equality Diversity & Inclusion

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds regardless of age disability gender gender identity gender expression race religion or belief sexual orientation socioeconomic background and any other protected characteristic. If you decide to apply for an opportunity with us your application will be assessed based purely on your experience the essential and desirable criteria and your suitability for the role. We value each and every ones contribution as this builds our culture and means that if you work with us you will be included listened to and respected.

*Please note to be considered for this role you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*

Remote Work :

No

Employment Type :

Full-time