Network Admin Engineer
Network Admin Engineer
Posted on :
25-06-2025
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1 Vacancy
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Job Description
The Network Admin Engineer / Network Operations Center (NOC) Specialist plays a critical role in ensuring the continuous and efficient operation of the companys global IT infrastructure with a particular focus on network systems. This position is responsible for proactive monitoring rapid incident response and first-line troubleshooting of network devices servers applications and security systems. The NOC Specialist will work in a 24/7 environment collaborating with various IT teams and business units to maintain high availability and performance of mission-critical systems across diverse geographical locations.
Key Responsibilities:
- Monitoring and Surveillance:
- Continuously monitor network performance health system and security events using a variety of monitoring tools
- Proactively identify and alert potential issues anomalies and service degradations across WAN LAN WLAN and locations connectivity.
- Monitor critical applications communication links and infrastructure
- Incident Management & Response:
- Act as the first point of contact for all IT networks infrastructure-related incidents reported by users or detected by monitoring systems.
- Perform initial triage diagnosis and troubleshooting of network server and application issues.
- Escalate incidents to appropriate Level 2/3 support teams (e.g. infrastructure team Application Support Cybersecurity) following defined escalation procedures.
- Document all incidents resolutions and troubleshooting steps accurately in the IT Service Management ticketing system.
- Participate in root cause analysis efforts for recurring incidents.
- System Administration & Maintenance (First-Line):
- Fully support configure maintain and upgrade corporation s networks
- Install and integrate new server hardware and applications into network
- Keep an eye out for needed updates/upgrades
- Support and administer third-party applications
- Ensure network security and connectivity
- Monitor network performance (availability utilization throughput good put and latency) and test for weaknesses
- Resolve problems reported by end user
- Define network policies and procedures
- Specify system requirements and design solutions
- Research and make recommendations on server system administration
- Perform routine system checks and health assessments of network devices (routers switches firewalls Wi-Fi access points communication links).
- Execute basic configuration changes and system reboots as per documented procedures.
- Assist with patching and upgrading activities monitoring their impact on services.
- Security Operations (First-Line):
- Monitor security alerts from SOC platform and other security tools.
- Perform initial investigation of suspicious activities and escalate to the Cybersecurity team as required.
- Adhere to all company security policies and procedures.
- Communication & Reporting:
- Provide timely and clear communication to stakeholders regarding incident status planned outages and service impacts.
- Generate daily weekly and monthly reports on network performance incident trends and system availability.
- Maintain accurate operational documentation runbook and knowledge base articles.
- Collaboration & Teamwork:
- Work effectively within a 24/7 shift rotation ensuring seamless handover of duties and information.
- Collaborate with other IT teams (e.g. Infrastructure Applications Onsite IT) to resolve complex issues and implement solutions.
- Participate in training sessions to enhance technical skills and knowledge.
Qualifications:
- Bachelor s degree in computer science Information Technology Telecommunications or a related field.
- Relevant certifications (e.g. Cisco FortiGate Azure etc) are highly desirable.
Experience:
- Minimum of 2-4 years of experience in a Network Operations Center (NOC) or similar IT operations role preferably within a large enterprise environment.
- Experience with network monitoring tools.
Required Skills:
- Solid understanding of networking concepts (TCP/IP VLANs routing protocols).
- Familiarity with Cisco IOS FortiGate and other network operating systems.
- Azure Landing zone hands on experience with Microsoft Azure Certification(s)
- Exposure to virtualization technologies
- Experience in cloud migration
- Knowledge of cybersecurity principles and tools is beneficial.
- Excellent problem-solving and analytical skills.
Employment Type
Full Time
Key Skills
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