Dock Operations Manager
Dock Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a highly motivated and experienced individual to assume the role of Dock Manager in Sudbury. Reporting directly to the Terminal Manager the successful candidate will be a strong communicator with exceptional negotiation interpersonal and organizational skills. This role focuses on directing and coordinating activities to optimize personnel and equipment utilization with a particular emphasis on enhancing efficiencies and fostering continuous improvement. In recognition of your contributions we offer opportunities for professional growth a competitive compensation and benefits package including performance incentives and profit sharing.
Hours & Wage:
The Sudbury cross dock operation functions 24/7 with the primary dock activities occurring during night hours. The Dock Manager is expected to work five days a week primarily on night shifts. This is a salaried position performance bonus.
Ensure the operation maintains profitability and efficiency through diligent monitoring of freight levels review of terminal financials and analysis of predetermined Key Performance Indicators (KPIs).
Collaborate with other management personnel to formulate implement and enforce operational policies and procedures.
Work closely with terminal managers to ensure service standards are consistently met reviewing exceptions and resolving any emerging issues.
Address human resource matters including but not limited to discipline grievances and layoffs.
Provide support counsel training and development to staff.
Manage customer service issues including investigating service failures and claims and develop and implement procedures to mitigate problems and enhance efficiency.
Execute supervisory responsibilities in accordance with organizational policies and applicable laws.
Responsibilities encompass interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
Perform other duties as assigned.
Qualifications :
Demonstrated problem-solving and decision-making skills.
Excellent communication and interpersonal skills.
Highly organized with the ability to manage multiple tasks concurrently.
Computer literate.
Possession of detailed operational knowledge.
Proven management experience.
Additional Information :
We Offer:
- Competitive wages
- Benefits including short-term and long-term disability
- And more!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
