Must have Skills : Retail & CPG - General Experience Mirakl Any eCommerce platform REST APIs
- Mirakl Solution Consultant driving rapid and successful marketplace launches providing expert advice on architecture and features.
- Support the effective and successful launch of Mirakl platforms working as a team with Mirakl Customer Success Consultant counterpart
- During the project phase: guide the customers in their understanding of Mirakl product and towards the right architectural and functional choices to shape their future marketplace via solutions presentations and design workshops.
- Support them as they move through the integration and developments required to achieve this plan up to go live. - After first marketplace go-live: identify key strategic developments (eg international or new business model expansion omnichannel services etc.) or additional functional adoptions to further strengthen the success of the marketplace. Support customers in the implementation of such initiatives.
- Identify design or implementation issues/risks and present alternatives to alleviate or resolve
- Serve as a technical liaison between customers and Product teams enhancing customer understanding of the Mirakl Platforms value and channeling customer feedback into product development.
- Manage multiple projects simultaneously adapting quickly to diverse environments and acquiring new skills and processes.
- Actively contribute to the development of the team delivering reusable assets success stories and helping the community grow
- Continuously train yourself on Mirakl new feature releases and keep a close eye on the Product roadmap to achieve this Trusted Advisor position
- Strong experience in Consulting eCommerce or Project Management boasting a comprehensive understanding of the eCommerce ecosystem.
- Ability to engage with a diverse range of stakeholders from operational teams to C-suite executives.
- Experience in leading discovery sessions to design sophisticated blueprints functional scopes or business requirement documents
- A seasoned problem solver with a track record of leading design sessions and crafting detailed technical solutions for SaaS platforms.
- Familiar with web technologies and frameworks (JSON/XML CSV Responsive Design Restful APIs)
Remote Work :
No
Employment Type :
Full-time