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The Director O&I Program Management role manages a team of Project managers supporting Operations and Infrastructure (O&I) initiatives. This position is responsible for supporting highly complex programs across technology teams (including Product Development Cybersecurity and Client Services) to deliver highly available reliable and secure infrastructure.
---Essential Skills:
Manage a team of Project/Program Managers overseeing projects across Visas Technology and Product groups and O&I Platforms
Foster a customer focused approach with the ability to multi-task and lead conflicting priorities with strategic goals in mind
Demonstrated ability to deliver large tech refresh initiatives including Software (OS DB etc.) and Hardware platform upgrades across multiple environments networks and data centers
Ability to scope initiatives quickly for planning and budgeting purposes; using data to analyze and prioritize efforts amid competing priorities and external factors
Work closely with Product Managers Engineers and Architects to plan design develop and deliver hardware and software systems platforms and solutions
Responsible for handling and supervising program scope schedule and budget while proactively mitigating risks that could impact turning points and work
Comfortable leading discussions on initiatives roadmaps strategic objectives and the ability to transition from the high level to the details seamlessly
Comfortable reviewing data asking probing questions and presenting to Executive Leadership across a portfolio of initiatives.
Qualifications :
Basic Qualifications
10 years of experience in Technical Program Management Technology Management or like area with a bachelors degree or at least 7 years of experience with an Advanced degree (e.g. Masters/MBA/JD PhD) in Computer Science Software Engineering or Information Technology
Demonstrated understanding of architecture planning and infrastructure projects at scale
Preferred Qualifications
12 or more years of relevant work experience with a bachelors degree or 8-10 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 9 or more years of experience with a PhD
4-7 years of direct leadership or progressive responsibility for indirect leadership
Experience with Agile frameworks including SCRUM SAFe and Lean
Experience with MS Office Suite (high proficiency with MS Excel and PowerPoint) MS Project Clarity Jira MS SharePoint MS Teams
Direct experience implementing a company-wide program/system; experience re-platforming existing products
Proficiency with gathering and analyzing data with follow-on visualization and communication
Ability to influence development teams and senior stakeholders to gain support for delivering program solutions against a standardized methodology
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Full-time