CRM Enterprise Manager
CRM Enterprise Manager
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1 Vacancy
Job Description
Who We Are
At CPC (Colder Products Company) were not just connecting fluid lines were connecting people ideas and possibilities. For nearly 50 years weve been engineering cutting-edge fluid connection technologies that power industries from biopharmaceutical thermal management (liquid cooling of electronics) medical industrial and chemical handling markets.
But what sets us apart Our people.
Were a team of problem-solvers innovators and forward-thinkers who thrive in a culture that values collaboration creativity and continuous improvement. Headquartered in Minneapolis/St. Paul with over 700 employees in 14 countries were growing fast and we want you to grow with us!
Your Role
Are you ready to make an impact and work with a company that values your expertise ideas and career growth As our next CRM Enterprise Manager youll be at the forefront of shaping our organizations success. This isnt just a job its a career move where youll thrive learn and enjoy coming to work.
Responsibilities:
- Manage and lead the adoption of CRM across multiple business lines globally.
- Develop implement and maintain policies and procedures for D365 administration and use; establish monitor maintain and enforce systematic data and process standards.
- Execute the vision for effective use of the system; lead the process to define develop and execute best-in-class CRM strategies that support global goals in marketing lead generation funnel management and growth customer service quality and S&OP.
- Identify and balance the needs of the platform (performance scalability cost data integrity) with the requests of the business (new functionality speed integrations) during roadmap planning and while architecting and designing solutions.
- Develop and coordinate integration with business systems.
- Define business metrics and KPIs to develop PowerBI reports to enable monitoring and trending for business needs.
- Direct and execute data cleansing and alignment.
- Educate train and influence business leaders and CRM users.
- Support the creation and implementation of automation campaigns.
- Manage vendors and consultants; coordinate Dover IT ticket submittals for central processing and system integrations.
- Advocate additional enterprise uses for CRM; serve as a resource for users.
- Provide work direction leadership and mentorship to CRM Specialists/Analysts
- Performs other job duties as assigned to meet business needs.
Qualifications:
Basic Requirements:
- 7 years managing data and improvements in CRM systems.
- Proven track record of leading or influencing CRM adoption and business systems integration.
- Experience with sales lead process management and monitoring of multiple business lines.
- Precision and accuracy; attention to detail.
- Ability to work collaboratively to investigate problems and resolve issues.
- Flexible and adaptable.
- Willingness to test new ideas learn new technologies consider new methodologies.
- This role may require less than 5% of travel domestically or internationally. Candidates should be comfortable with occasional travel as needed to support business objectives.
Preferred Skills:
- Microsoft Dynamics CE and Power Apps.
- Associates degree in marketing business advertising information systems or related fields.
- Experience with B2B business model with two-step distribution and direct channels.
- Familiarity with ERP system integration and Power BI.
Why Youll Love Working Here
Our Culture
At CPC our people arent just employees theyre the driving force behind our success. Weve built a culture rooted in respect collaboration and integrity where every voice matters and innovation thrives. Its not just us saying it; CPC has been recognized as a Top Workplace 5x in the past 6 years because we genuinely care about our employees growth well-being and success. This isnt just a workplace; its a community where youll feel valued empowered and inspired to do your best work every day.
Growth & Development
We invest in you. Whether youre looking to expand your skills take on new challenges or advance your career were here to support you. We offer:
- Mentorship hands-on training and career development opportunities to help you reach your full potential.
- Tuition Assistance to support continued education plus scholarship programs for children of eligible employees.
- A Co-Op and intern program in partnership with several universities for hands-on industry experience.
- Recognition programs that celebrate your contributions from employee loyalty awards to peer-to-peer recognition.
Because when you succeed we all succeed.
Work/Life Balance
We get it work is important but so is life outside of it. Thats why CPC ensures you have the time and flexibility to live recharge and give back. Our programs include:
- Multiple paid-time off programs including PTO company-paid holidays bereavement leave and paid volunteer time to support causes you care about.
- Paid Parental Leave so you can focus on what matters most.
- Wellness support including access to in-person and online advisors for mental financial and overall well-being.
We believe that a balanced fulfilled team creates the best workplace.
Benefits & Compensation
At CPC we offer a comprehensive benefits package designed to support your health financial security and overall well-being including but not limited to:
- Health & Wellness:
- Comprehensive Medical Dental Vision coverage starting day one for you and your family.
- Health Savings Account (HSA) contributions for eligible plans.
- Company-paid Long-Term & Short-Term Disability and Life Insurance for added security.
- Onsite gym & wellness programs to help stay active and healthy.
- Financial Benefits:
- 401k plan with automatic employer contributions starting on day one plus profit-sharing to invest in your future.
- Referral bonuses get rewarded for connecting talented friends and family to CPC job openings.
- Salary: $125000.00-$145000.00/Bi-Weekly
- This range is the pay scale for this role in Minnesota. Individual compensation is based on skills experience and qualifications related to this position.
- Bonus Eligibility: Yes
Join Us
If youre ready to be part of an innovative team that values connection and collaboration we want to hear from you!
We consider several job-related non-discriminatory factors when determining the pay rate for a position including but not limited to the positions responsibilities a candidates work experience a candidates education/training the positions location and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Our total rewards package of eligible team members also includes: a 401(k) savings plan with employer contributions; medical dental and vision insurance; wellness programs; health savings account health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance supplemental employee and dependent life insurance; optional accident hospital indemnity and critical illness insurance; adoption surrogacy and fertility benefits and assistance; commuter benefits parental military jury duty and bereavement leaves of absence; paid time off including 10 paid holidays per calendar year paid time off beginning at 120 hours annually tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.
Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud where parties posing as Dover employees recruiters other agents try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job or for a job offer by contacting us directly through our Dover and affiliated operating company websites at To learn how you can protect yourself review our Recruitment Fraud Notice on our careers site.
This position may be located in: Americas : United States : Minnesota : Arden Hills
Work Arrangement : Onsite
Pay Range: $125000.00-$145000.00/Bi-Weekly
Sub Division :Marketing
Job Requisition ID :59795
Job Function : Customer Service
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Required Experience:
Manager
Employment Type
Full Time
