Solutions Engineering - Security Specialist
Solutions Engineering - Security Specialist
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$ 112500 - 202900
1 Vacancy
Job Description
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
Job OverviewThe Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills experience and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain an understanding of their business identify their business challenges and develop solutions that meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions equipment and network. SEs provide technical support in sales presentations product demonstrations as well as providing answers to customers technical inquiries.
SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. SEs will maintain specialist/subject matter expert (SME) level knowledge of the Value-Added Solutions they support consult with customers SEs and Sales teams to drive value-added solutions opportunities obtain and/or maintain product-specific certifications as required understand and present product roadmaps as needed assist with post-sale support/escalations as engaged by SETC maintain a high-level understanding of T-Mobile wireless network and related key technologies and maintain High-level understanding of T-Mobile Global Wireline Solutions network products and technologies.
As needed SEs partner with Marketing Product Engineering Sales Ops and Care teams to provide feedback support special projects and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.
Job Responsibilities:
- Pre-sales Activities (including but not limited to) provide RFP technical input strategize with sales team to improve Regional/National sales participate in account reviews with customers own customer technical relationships understanding nuances and drivers design and architect services and solutions uncover opportunities and recommend solutions partners with the product team on future development ability to review and demonstrate product roadmap to customers and sales team engaged for Executive Briefing Center presentations
- Technical Focus (including but not limited to)- maintaining technical knowledge by attending training in assigned areas maintaining adequate level industry expertise pursue industry certification appropriate to the role and consultant level knowledge in at least two specialized value-added solutions. Complete understanding of TFB Security Portfolio. Generalist level knowledge in Cloud Solutions.
- Post-sales (including but not limited to) - ensure a positive customer experience assist with high-level support and troubleshooting open tickets and engage appropriate support resources and assist with post-sale support/escalations as engaged by SETC
- Additional duties/projects as assigned by management
Education and Work Experience:
- Bachelors Degree STEM (Required)
- 4-7 years Experience in telecommunications IT administrations or network engineering role with a professional track record of successful solutions sales managing internal/external relationships in a matrix environment technical leadership and project management and providing strategic direction in a leadership role (Required)
- 1-4 years of Microsoft Security Solutions Experience.
Knowledge Skills and Abilities:
- Presentations Ability to create and deliver presentations (Required)
- Communication Excellent oral and written communications (Required)
- Customer Service Strong interpersonal skills (Required)
- Software Proficiency with business application software (Required)
- Sales Experience with sales methodologies (Preferred)
- Project Management Project/Program Management (Preferred)
Licenses and Certifications:
- Microsoft Security Certifications (preferred)
- Microsoft 365 Certifications (preferred)
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $112500 - $202900 inclusive of target incentivesBase Pay Range: $78750 - $142030The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors such as work location qualifications andexperience so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location T-Mobile employees in regular non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .
Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
