Program Manager, SSD Ops Integration, PM, SSD OI
Program Manager, SSD Ops Integration, PM, SSD OI
Posted on :
25-06-2025
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1 Vacancy
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Job Description
Same Day Ops Integration is looking for a Program Manager with a delivery record and proven project management experience to own and execute strategic cross-functional operations and technology projects for our faster than Same Day operations.
Robust understanding of fulfillment operations including under-the-roof processes inventory flows constrained FC assets (capacity and labor) quality and long term roadmaps will help develop new innovations. This role will play a critical role in the design of new processes and optimization of existing processes across all aspects our supply chain. It requires a high-level of ownership over the end-to-end process the ability to think outside of the box willingness to disrupt the current processes to create a new process the ability to design sustainable solutions and influence stakeholders.
This role requires scoping large ambiguous projects managing to project timelines and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.
Key job responsibilities
- Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
- Partnering with cross-functional teams to plan organize execute and standardize complex projects to achieve 2023 variable cost quality and expansion goals
- Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
- Developing Amazon best practices for internal operations
- Leveraging analytics to support the future state of the business
The Program Manager will also demonstrate:
- Confidence operating in ambiguous and iterative business space
- Attention to detail including proven ability to manage multiple competing priorities simultaneously
- Ability to think strategically and execute methodically
- Ability to work in a fast-paced environment where continuous innovation is desired
- Ability to clearly communicate data insights to others
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Robust understanding of fulfillment operations including under-the-roof processes inventory flows constrained FC assets (capacity and labor) quality and long term roadmaps will help develop new innovations. This role will play a critical role in the design of new processes and optimization of existing processes across all aspects our supply chain. It requires a high-level of ownership over the end-to-end process the ability to think outside of the box willingness to disrupt the current processes to create a new process the ability to design sustainable solutions and influence stakeholders.
This role requires scoping large ambiguous projects managing to project timelines and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.
Key job responsibilities
- Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
- Partnering with cross-functional teams to plan organize execute and standardize complex projects to achieve 2023 variable cost quality and expansion goals
- Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
- Developing Amazon best practices for internal operations
- Leveraging analytics to support the future state of the business
The Program Manager will also demonstrate:
- Confidence operating in ambiguous and iterative business space
- Attention to detail including proven ability to manage multiple competing priorities simultaneously
- Ability to think strategically and execute methodically
- Ability to work in a fast-paced environment where continuous innovation is desired
- Ability to clearly communicate data insights to others
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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