Site Reliability Engineer
Site Reliability Engineer
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1 Vacancy
Job Description
About HappyRobot
HappyRobot is a platform to build and deploy AI workers that automate communication. See a demo
Our AI workers connect to any system or data source to handle phone calls email messages
We target the logistics industry which relies heavily on communication to book check on & pay for freight. Primarily working with freight brokers 3PLs freight forwarders shippers warehouses & other supply chain enterprises and tech startups.
We raised a Series A round from a16z and YC and were growing very fast.
Were looking for rockstars with a relentless drive unstoppable energy and a true passion for building something greatready to embrace the challenge push limits and thrive in a fast-paced high-intensity environment.
About the Role
Were looking for a Site Reliability Engineer to take the lead on scaling our operational resilience as we grow. Youll own the stability observability and debugging workflows that keep our systems running smoothly. Youll be the go-to person for untangling complex failures in real time designing tools that turn chaos into clarity and helping us shift from reactive to proactive operations.
This is a high-impact high-trust role where youll shape how reliability is done - reducing incident load building internal tooling and directly improving developer focus and system uptime. If you love getting to the root of hard problems and making systems (and teams) stronger this is your moment.
Must-Have
1 years of hands-on experience debugging production systems (logs traces incidents etc.)
Strong problem-solving skills and ability to dive into unfamiliar backend codebases
Comfort with Python and Go for reading code and writing small tools/utilities
Familiarity with observability and monitoring tools (e.g. Datadog Prometheus Sentry)
Clear calm communication under pressure especially during live incidents
Nice-to-Have
Experience working with distributed systems or services at scale
Built or maintained internal tooling for on-call teams or reliability workflows
Familiarity with deployment pipelines CI/CD or infra-as-code
Experience improving system observability (e.g. custom metrics traces log pipelines)
Why join us
Opportunity to work at a high-growth AI startup backed by top investors.
Fast Growth - Backed by a16z and YC on track for double-digit ARR.
Top-Tier Compensation - Competitive salary equity in a high-growth startup.
Ownership & Autonomy - Take full ownership of projects and ship fast.
Work With the Best - Join a world-class team of engineers and builders.
The personal data provided in your application and during the selection process will be processed by Happyrobot Inc. acting as Data Controller.
By sending us your CV you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.
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If you wish to exercise your rights of access rectification deletion portability or opposition in relation to your personal data you can do so through subject to the GDPR.
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Employment Type
Full-Time
