Furniture Projects Officer (Furnished Tenancies)

Permanent Full- Time (37 hours per week)

An exciting opportunity has arisen to join our dynamic Furniture Projects Team. We are dedicated to providing access to affordable furniture for households in need. We are committed to excellent customer service and making a positive impact in our community.

As a Furniture Projects Officer you will play a crucial role in coordinating delivering and monitoring our furniture offer including furnished tenancies and recycling services. You will work closely with colleagues external agencies and contractors to ensure timely delivery and installation of furniture maintaining accurate records and providing exceptional customer service.

Your daily responsibilities will include:

• Assessing eligibility for affordable furniture packages and arrange appropriate offers for households in need.
• Developing effective communication links across the Furniture Team and with SHG colleagues.
• Clearly communicating with customers to ensure they understand the procedures and requirements of a furnished tenancy.
• Maintaining efficient and accurate records for transparency and accountability.
• Supporting in preparing and monitoring all income and expenditure related to furnished tenancies.
• Conducting property visits and audits recording and monitoring the furnished tenancy process.
• Promoting the furniture offer with internal and external partners attending meetings and events as required.
• Managing challenging situations regarding furnished tenancy packages and respond to safeguarding issues.

Were looking for someone with:

• Commitment passion and enthusiasm for excellent customer service.
• Strong communication skills both verbal and written.
• Exceptional organisational skills and the ability to work under pressure.
• Experience in working with a diverse customer base and handling challenging situations.
• Ability to work independently and as part of a team.
• Full UK driving licence and access to a vehicle if required.

Whats in it for you:

• Access to a Social Housing Pension Scheme (SHPS)
• 26-days annual leave plus bank holidays (pro rata)
• Health Cash Plan to claim back a proportion of everyday healthcare and medical expenses
• Retail Discounts for savings on food and shopping
• Flexible/Hybrid working to ensure a healthy work-life balance

Join us in making a difference for our customers.

Apply today and become a part of our team! If you would like to informally discuss the role please contact Wayne Hurst on

This role will be on SKylight terms and conditions.

The successful applicants appointment will be subject to satisfactory to abasicclearance by the Disclosure and Barring Service.

The SHG Be You approach sums up our belief that everyone has the right to be who they are and to be that person at work in line with SHGs Values. Were always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

If you are passionate about making a difference and have the skills and experience we are looking for we would love to hear from you.

We understand that if you dontmeet every requirement you may be hesitant to apply but westill want to hear from you and encourage you to submit an application detailing your experiences achievements and the value you can bring to our team.

If you require any reasonable adjustments to complete your application please contact the People & OD Team on

Please note that we do not accept applications through third-party websites. To ensure your application is reviewed please apply directly through our careers page.

Please apply early as we reserve the right to close the advert early if we receive a sufficient number of applications.

Closing Date: 6th July 2025

Interview Date : 11th July 2025

Welcome to Stockport Homes Group (SHG) an umbrella organisation for four socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact.

We are Stockports largest landlord managing over 12000 properties on behalf of Stockport Council and Private Landlords as well as our own growing portfolio of new build homes.

As builders landlords architects and developers we believe in collective responsibility for more affordable housing. Equally through a commitment to a range of wrap around services we look for ways to improve peoples lives: fromadvice and support on health and wellbeing to employmenteducational opportunitiesand help in the home.

All our profit is reinvested within thegroup to maximise opportunities for those who most need our help.

Companies within SHG:

Stockport Homes- Stockport Homes was formed in 2005 to manage housing stock across Stockport on behalf of Stockport Council. As a limited company we operate as an ALMO which is an Arms length management organisation so whilst the company is owned by the Council we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services.

Three Sixty - Three Sixty delivers innovative high-quality construction maintenance and facilities management services across Stockport Greater Manchester and Cheshire. We are trades people who operate with a friendly community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive.

Skylight - SKylight is a Charitable Community Benefit Society established in 2018 dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work.

Viaduct Housing Partnership - Formed in 2017 Viaduct is a development partnership between Stockport Homes Group and Stockport Council focusing on building more affordable homes in Stockport.

SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey.