Customer Service Operator
Customer Service Operator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title:Customer Service Representative
Pay Rate:$16/hour
Shift:MondayFriday 7:00 AM 3:30 PM (Day Shift)
Location:Pryor OK
Job Type:Temp-to-Hire
Position Overview
We are currently seeking a dependable and customer-focusedCustomer Service Representativeto join a reputable company in Pryor OK. The ideal candidate will be responsible for handling customer inquiries processing orders and coordinating with internal departments to ensure timely service and satisfaction.
Key Responsibilities
Communicate with customers by phone or in person regarding parts orders and complaints
Review blueprints or technical files to determine customer needs
Provide updates on orders including pricing shipping timelines and delays
Accurately enter and maintain customer and order information in the system
Document customer interactions and actions taken for future reference
Coordinate with internal departments to trace or expedite shipments
Verify product availability and calculate order/shipping costs
Address service and billing issues including warranty coverage inquiries
Escalate unresolved matters to the Parts Manager
Qualifications
High school diploma or equivalent
13 years of relevant customer service experience (preferred)
Strong verbal and written communication skills
Proficient in data entry and Microsoft Office applications
Understanding of customer service principles and clerical systems
Basic knowledge of mechanical concepts is a plus
Preferred Competencies
Attention to detail
Analytical thinking
Empathy and customer-focused mindset
Stress tolerance and emotional self-control
Working Conditions
Primarily indoor work environment with moderate noise levels
Requires standing sitting hand dexterity and occasional lifting (up to 50 lbs)
Job #:121211
Stand-By Personnel Skilled Division
Tulsa Office Locations:
4305 S. Mingo Road Suite F Tulsa Oklahoma 74146
Claremore Office Location:
507 E Will Rogers Blvd. Claremore Oklahoma 74017
If you are interested in this position click the Apply button above to submit your application. If your qualifications align with the requirements of the position a team member will contact you to schedule an interview.
Alternatively you may submit your resume to. Please be sure to reference the job number associated with the position you are applying for.
Additional Benefits:
$50 Advance:Available after your first day of work
Referral Bonus:Ask us about our referral program! Receive up to $250 or more when you refer another associate. No caps on referral commissions! (after 80 hours of work)
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Employment Type
Full Time
