Front Desk Agent - Full Time
Front Desk Agent - Full Time
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Job Description
Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Front Desk Agent! As our Front Desk Agent you will be the first point of contact for our valued guests creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality excellent communication skills and a dedication to delivering exceptional service this could be the perfect role for you!
What is in it for you:
- $24.86 per hour
- Employee travel program offering discounted rates in Fairmonts and Accor worldwide
- Parking/Commuting Discounts
- Paid meal breaks with complimentary meals served in our Staff Dining room
- Learning programs through our Academies
- Medical dental vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
- 401K Retirement plans with a 4% match for all colleagues
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
- Fun elegant atmosphere with amazing colleagues!
Key Responsibilities:
- Provide a warm and friendly welcome to guests ensuring a positive first impression of the hotel
- Efficiently handle check-in and check-out procedures maintaining accuracy and attention to detail
- Assist guests with inquiries requests and reservations providing information about hotel facilities services and local attractions
Qualifications :
- Must hold valid authorization to work in the USA
- Previous experience as a front desk agent or in a customer service role is preferred
- Knowledge of hotel reservation systems and basic computer skills preferred
- Ability to work a flexible schedule including evenings weekends and holidays (required)
Physical requirements include:
This job requires constant standing walking bending and twisting. Must be able to lift at least 20 lbs
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We are an equal opportunity employer. All offers contingent on background check and E-Verify.
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
