Atendente De Help Desk
Atendente De Help Desk
Posted on :
24-06-2025
Employer Active
1 Vacancy
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Job Description
RESPONSABILIDADES
- Atendimento personalizado aos clientes por telefone e-mail WhatsApp e chamados;
- Identificao precisa das necessidades dos clientes e registro de solicitaes de suporte;
- Resoluo de problemas de Nvel 1 e Nvel 2 utilizando ferramentas de acesso remoto e interagindo proativamente com os clientes;
- Gesto eficiente das demandas dos clientes incluindo o direcionamento de chamados para atendimento presencial quando necessrio.
REQUISITOS
- Desejvel Graduao completa ou em andamento nas reas da Tecnologia;
- Cursos tcnicos em TI ou qualificaes relacionadas;
- Experincia comprovada em atendimento ao cliente suporte tcnico e resoluo de problemas remotos;
- Conhecimentos bsicos em redes de computadores e pacote Windows.
Employment Type
Full Time
Key Skills
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