Assistant Director of Housekeeping
Assistant Director of Housekeeping
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1 Vacancy
Job Description
WHAT YOU WILL BE DOING:
You are at the heart of the hotel! As Assistant Director Housekeeping you will ensure our guests have an exceptional experience by assigning job tasks making rounds on guest floors to evaluate room services inspecting guest rooms and assisting your housekeeping colleagues to ensure the highest brand standards of service.
You enjoy working in a team and accomplishing tasks that will make others feel cared for - and it just so happens youll be doing just that in an award-winning hotel.
- The ability to ensure service and production is provided in the proper manner and with the usual high standards of the Hotel.
- Completes in a timely fashion all schedules and monitors staffing to insure maximum service quality efficiency and productivity. Also monitors fluctuations in occupancy so that schedules may be adjusted.
- Monitors daily assignments to insure that proper quotas and standards are maintained.
- Establishes safe working conditions and practices.
- Conducts physical inventories of all uniforms linens and supplies.
- Must be able to work directly with outside contracted companies when on hotel premises.
- Ensures that all personnel is exposed to constant refinement training and development on an ongoing basis.
- Ensures all daily and weekly payroll reports and sign-in sheets are completed and submitted in a timely manner.
- Assists the Director in the monitoring of cost management as it pertains to inventories sue of supplies labor and energy.
- Must be able to maintain good working relationships with all Department Heads in the Hotel at all times.
- Makes scheduled tours of the hotel noting deficiencies and ensuring proper follow-up procedures.
- Maintains permanent records of inspections by room number and date.
- The ability to become familiar with the Laundry/Valet Department and be able to monitor standards pertaining to guest service operational efficiency safety production quality and personnel.
- Ability to perform other tasks or projects as assigned by hotel management.
- Ensures maintains and improves Hotel standards in guest rooms suites public and Back of the House areas through periodic inspections conducted individually and with Housekeeping staff.
- Supervises and monitors scheduled cleaning and maintenance work on guest rooms suites public and Heart of the House areas maintains updated records of all work performed.
- Monitors and controls Housekeeping supplies usage (cleaning and guest supplies).
- Train new Managers; Help to manage and train Housekeepers
- Able to inspect guest rooms and guest floor corridors upholding the highest of standards.
Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout the shift
- Constant bending kneeling pushing pulling
- Occasional lifting and carrying over 50 lbs
- Occasional ascending or descending ladders stairs and ramps
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
We are searching for a talented individual who has proven success in guest service delivery training and the management of multiple departments. Reporting to the Director Housekeeping the Assistant Director Housekeeping will oversee the cleanliness of the hotel inspire Colleague performance and drive guest satisfaction. Analytical skills strength as a developer and a leader of others creativity and planning are some of the skills necessary for this position.
- 4 years of supervisory and management experience required.
- Previous 4-star/4-diamond hotel experience highly preferred
- Highly motivated organized goal and results oriented individual who thrives under pressure
- Proven ability to effectively lead motivate and develop a team
- Comprehensive knowledge of Housekeeping operations
- Hospitality/Business Degree an asset
Additional Information :
WHAT IS IN IT FOR YOU:
- Salary Range: $76K - $82K
- Employee Benefit Card offering discounted rates at Accor worldwide
- Learning & Development programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibilities such as Sustainability Diversity Inclusion & Belonging
- Comprehensive Benefit Package which offers:
- Health Dental Vision Life Disability & AD&D insurance Accidental Injury Insurance Hospital Support Critical Illness Insurance 401K plan Paid leave such as Vacation Personal Maternity/Paternity and Holiday.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
