Duties
- Greet and seat guests in accordance with restaurant procedures.
- Supervise food servers and bus persons check schedules station maps sign-in sheets and break sheets.
- Maintain general supervision of the dining room and assure that all guests are correctly served.
- Report all problems to management in a timely manner.
- Ensure guest satisfaction through outstanding guest service.
- Accept payment by cash credit card room charges and comp or credit line billings from food servers.
- Process all checks and transactions pay out service tips process servers sales reports.
- Social skills as demonstrated by the ability to listen and respond to employee or management inquiries/concerns using a positive clear speaking voice answering questions and/or offering.
- Assistance giving accurate information regarding plans policy or procedures within guidelines.
- Respond to guest inquiries. Provide guest satisfaction through assistance direction and information within hotel guidelines. Ability to maintain attendance in conformance with standards.
- Ability to maintain a neat clean and well-groomed appearance.
To excel in this role you must embody our core values of integrity passion and a strong work ethic. These values are essential to our success and we are looking for someone who shares out commitment.
Qualifications :
- TAM Card (Alcohol Awareness Training).
- Food Handler Safety Training Card (Health Card).
- High school diploma or general education degree GED.
- The Team Member must regularly lift and/or move up to 50 pounds.
- Follow instructions without close supervision.
- Must be able to work weekends and holidays as needed.
- Required to pass a background screen drug test and prove eligibility to work in the United States.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Part-time