Staff Inbound Product Manager - Generative AI Experiences
Staff Inbound Product Manager - Generative AI Experiences
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Job Description
What you get to do in this role:
- Build the foundational AI products that will define the landscape of enterprise AI.
- Own and influence the roadmap for the Agentic AI tools for ServiceNow
- Manage the entire product lifecycle for AI-based products from ideation to launch while defining strategies and executing product plans.
- Collaborate with data scientists machine learning engineers and UX teams to develop AI and LLM capabilities at the platform level enhancing offerings on the ServiceNow platform.
- Partner with cross-functional teams including sales marketing and customer success to ensure product-market fit and drive user adoption through deep customer engagement.
- Establish and Track metrics to measure the success and impact of AI products
- Stay at the forefront of Generative AI and Agentic AI technologies ensuring that our products remain competitive and differentiated in the enterprise software space.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Experience in Leading growing building managing and scaling world-class enterprise SaaS products as Product Manager
- Minimum 8 years of Product Management experience and 10 years of overall experience
- At least 2 years of experience in building or Exposure to Products Platforms & Technologies used in the AI/ML development cycle
- Should have worked on at least one end-to-end AI/ML Solution as a Product Manager Data Scientist UX Designer or ML Engineer
- Strong technical communication skills to drive and deliver AI Products for AI Builders
Nice to Have
- Experience in delivering user experience improvements with Generative AI
- Exposure to AI Research and LLMOPs ecosystem
- Bachelors degree in computer science or related field
- MBA from the Tier-1 Institutes
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
