Porter | Concierge - Full Time & Part Time
Porter | Concierge - Full Time & Part Time
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Job Description
Join Our Concierge Team Full-Time & Part-Time Roles Available!
As a Porter / Concierge no two days are the same. You will assist our guests with all aspects of their arrival and departure experience and everything in between - luggage assistance valet parking and responding to guest requests - whilst at the same time creating stories that stay.
- Be the first point of contact and greet guests with a warm welcome every time
- Provide exceptional service to our guests in every interaction by anticipating their needs responding to requests promptly efficiently and courteously
- Share your knowledge and passion for Melbourne with visitors to our city
- Be the face of our hotel
- Welcome our guests and make them feel special
- Assist guests with general enquiries and luggage requests
- Valet parking of cars
- General Porter duties as required
Hourly Pay rates:
- Mon to Fri: $24.98 ( $2.72 evening loading after 7pm)
- Saturday: $31.23
- Sunday: $37.47
- Public Holidays: $56.21
Plus:
- Guaranteed weekly hours
- Annual leave entitlements
- Sick leave entitlements
What we can offer you:
- A fun work environment where your job is simply to make people happy!
- A genuine sense of community our team is one big family
- Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit our great city
- Develop invaluable skills that you can use in all walks of life customer service communication time management problem solving and resilience!
- If hospitality is your thing the career opportunities are endless as part of Australias largest hospitality employer Accor
- Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day
Qualifications :
What were looking for...
- Victorian full drivers license is essential
- An energetic team-focused and can-do attitude
- Enthusiasm to connect with guests and to hear their story
- Exceptional communication skills both written and verbal
- Excellent attention to detail
- The ability to work across a 7 day roster - evenings mornings and weekends
Additional Information :
Whats in it for you...
- Great benefits worldwide accommodation and food & beverage discounts from day one Chadstone Shopping Centre discounts free nights accommodation on your anniversary with Accor discounted health insurance and a free confidential Employee Assistance Program
- A supportive dynamic team environment in one of Melbournes most iconic luxury hotels
- Work close to home based in Melbournes vibrant south-east avoid the CBD commute
- Endless growth opportunities as part of Accor Australias largest hospitality employer with access to industry-leading training career pathways across a global network and the ability to truly shape your future
- The opportunity to make a meaningful impactleading both the numbers and the people behind one of Melbournes most distinctive luxury hotels
Apply now to become part of the story at Hotel Chadstone Melbourne MGallery. We cant wait to welcome you.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
