Catering Operations Area Lead (South Bay)

At Zerocater we believe food is one of the most effective ways to increase employee productivity. We build custom corporate catering and cafeteria solutions employees love while saving companies millions of dollars as they transition to the hybrid workplace. Our corporate catering and cafeteria products are powered by revolutionary technology that learns employees unique tastes and preferences to customize meals for every company we feed. Were building a once in a generation company thats disrupting the $186 billion dollar industry.

The Catering Operations Area Lead will manage daily meal operations for high-profile clients focusing on logistics at the core of our business. This hands-on role is ideal for those who thrive in fast-paced environments enjoy problem-solving and feel proud when customer satisfaction is at its highest. At Zerocater we promote career growth offering opportunities in a dynamic industry. Reporting to the Catering Operations Area Manager youll play a key role in enhancing workplace dining experiences. If youre a proactive leader eager to make an impact this is the perfect role for you!

What you will do:

• Support Onsite Teams: Cover planned absences as scheduled and cover unplanned absences as needed
• Train/Lead by Example: Train new On-Site Specialists and ensure consistency in quality and level of service provided aligns with Zerocater standards
• Facilitate Inventory: ordering and transfer of Catering supplies from the Zerocater office to our various client sites throughout your assigned area
• Customer Experience: Greeting guests interacting to ensure they are satisfied with the service responding to requests and addressing any questions/concerns they may have
• Misc: Other tasks as designated by department management

Qualifications for success:

• Experience training and leading a team
• Background in hospitality and food service is a must; catering experience is a plus
• Detail-oriented and able to stay focused and organized while multitasking
• True team player willing to collaborate with others to ensure smooth execution
• Responsible and an attentive candidate that can work effectively with little supervision

Physical requirements:

• Able to lift at least 40 pounds
• Able to kneel crouch and bend
• Able to walk up and down flights of stairs
• Able to stand & walk for 3-4 hours on shift
• A valid drivers license and ability to pass a MVR

Some client sites require you to be fully vaccinated for Covid-19. If you are presented with an offer of employment you would be required to present proof that you are fully vaccinated as of your start date.

Compensation:

• This is a full-time hourly position at $24per hour
• You must have availability to work Monday through Friday 6am-8pm
• A typical schedule is 30-40 hours per week

What we offer:

Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers but you will also work alongside a highly collaborative team that values leading with trust and respect and taking smart risks.

• 401k match with immediate vesting (we match up to 3% of up to 6% that you defer)
• 2 weeks of PTO 11 paid holidays 5 days of sick time plus 8 hours of volunteer time
• Low to no-cost comprehensive health dental and vision coverage (Anthem Blue Cross)
• Employee Assistance Program (EAP) that addresses the mental and emotional well-being of our team members
• Employer-paid life short-term and long-term disability insurance
• $100 monthly wellness stipend
• $35 monthly cell phone stipend
• Commuter Benefits: Pre-tax money that can be used for parking or public transportation
• Equity

The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community from the mere animal biology to an act of culture.

- Michael Pollan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

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