About the Role
Refinery89 is looking for a Junior Technical Account Manager to join our growing team in Madrid. This is an entry-level position ideal for someone with basic front-end knowledge and strong communication skills who wants to grow in the AdTech space. Youll support our publishers by helping troubleshoot ad-related issues and assisting with implementation tasks no coding required. You dont need to be a developer. Youll need a working knowledge of CSS and HTML and a basic understanding of JavaScript. Everything else including tools like Google Ad Manager Prebid and browser debugging will be taught on the job as part of your structured onboarding.
What Youll Do
- Act as the first line of support for our publishers on layout and ad-related issues.
- Use browser tools to identify display or placement issues (e.g. with CSS or HTML structure).
- Support the team in implementing ad tags and creative placements across publisher websites.
- Collaborate with Business Development and Product teams to ensure successful onboarding and integration.
- Help translate client issues into internal tickets and track resolution.
- Learn to work with platforms like Google Ad Manager (GAM) Prebid and other AdTech tools.
What You Bring
- Basic hands-on knowledge of CSS and HTML (must-have); able to inspect or lightly modify front-end code.
- Familiarity with JavaScript concepts (youre not expected to code).
- Strong problem-solving skills and eagerness to learn technical tools.
- Fluent in English (B2) and one additional European language is required (German or Portuguese).
- Good communicator organized and comfortable working with cross-functional teams.
- Based in Madrid and available to work on-site with flexibility for 24 remote workdays per year.
What We Offer
- A clear growth path with structured onboarding into the world of programmatic advertising and ad operations.
- Competitive salary 24 holidays per year early Friday finishes and your own equipment.
- Modern and spacious office in central Madrid (Cuatro Caminos) plus 24 days of remote work annually.
- Fun and transparent Dutch-inspired work culture: flat hierarchy casual dress code direct feedback and a strong voice for everyone.
- Be part of an international supportive team in a fast-growing AdTech company.
Ready to grow your career in AdTech Apply now and lets shape the future of programmatic together!