Call Center Representative
Call Center Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Beloform Craft is seeking a Call Center Representative to join our customer service team in Atlanta GA. This role involves handling inbound and outbound calls resolving customer inquiries and ensuring a high level of customer satisfaction. The ideal candidate is a clear communicator with excellent problem-solving skills and a commitment to delivering exceptional service.
Responsibilities
Answer incoming calls and respond to customer inquiries in a professional manner
Provide accurate information regarding products services and policies
Resolve customer concerns promptly and efficiently
Document call information and maintain updated customer records
Collaborate with team members to ensure consistent service delivery
Meet individual and team performance goals
Qualifications :
Qualifications
High school diploma or equivalent required; associate degree preferred
Previous experience in a call center or customer service role (1 year)
Strong verbal and written communication skills
Ability to multitask and manage time effectively
Problem-solving mindset with attention to detail
Proficiency in Microsoft Office and basic computer navigation
Additional Information :
Benefits
Competitive salary ($46000 - $60000 annually)
Opportunities for career growth and internal advancement
Skill development and training programs
Supportive team culture and professional work environment
Full-time employment with consistent hours
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
