Senior Quality Partner
Senior Quality Partner
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Job Description
Location: Based at in Ringwood on the lands of the Wurundjeri People
Employment Type: Full-time
Hourly Rate: Up to $58 per hour (dependent on skills & experience)
Application Deadline: Sunday 6th July
Whats in it for you
- Compensation: Salary Packaging benefits of up to $18550 and up to $2650 additional tax-free money to spend towards meals and entertainment.
- Flexible Work Arrangements: Flexibility to work from our offices and home.
- Culture: Positive culture and supportive and like-minded team and management.
Are you passionate about driving continuous improvement and ensuring the highest standards of quality and safety in healthcare Were seeking a dynamic and experienced Senior Quality Partner to play a pivotal role in enhancing our services and supporting a strong quality improvement culture across the organisation.
As the Senior Quality Partner you will collaborate closely with the Manager of Quality Improvement and Risk leading the development implementation and evaluation of quality systems that underpin safe and effective healthcare services. If youre ready to take on a leadership role that impacts customer safety drives clinical practice improvements and fosters a culture of excellence this could be the perfect opportunity for you!
Your role your impact
- Champion quality and compliance: Ensure all regulatory requirements are met and exceeded across EACHs diverse programs.
- Lead critical incident investigations: Provide leadership in investigating critical incidents ensuring timely follow-up and action.
- Partner for success: Collaborate with Program areas to develop implement and evaluate quality improvement activities that drive service excellence.
- Support risk management: Assist in the identification and management of emerging risks and ensure a proactive approach to risk mitigation.
- Manage customer feedback: Oversee customer feedback and complaints processes ensuring timely professional responses that lead to service enhancements.
- Drive data-driven improvements: Collect analyse and report on trends in quality risk and safety contributing to ongoing improvement efforts.
- Lead training initiatives: Develop and implement education programs that embed a culture of continuous improvement across the organisation.
- Act as 2IC: Support the Quality Improvement and Risk Manager as a key contact for external stakeholders including regulators auditors and accreditation bodies.
- Governance reporting: Provide critical insights and reports to Governance Committees the EACH Board and external bodies.
To view the full Position Description please click here or visit the Each careers page at navigate to Work With Us > Careers > Open Roles and search for this position. For further information about the position please contact Cammie Dinh (Talent Acquisition Business Partner) at
Who were looking for
- Experience in community-based healthcare: At least 5 years of experience in the healthcare sector with a strong background in quality improvement and risk management.
- Educational qualifications: A higher degree in quality improvement or management (or progress towards one) is advantageous. Lead Auditor qualifications are highly desirable.
- Expertise in healthcare standards: Strong knowledge of National Safety and Quality Healthcare Standards Mental Health Standards NDIS Aged Care Quality Standards and other relevant standards specific to community programs.
- Expertise in Continuous Improvement Methodologies: Proven experience in using PDSA tool in improving clinical practice.
Applications close Sunday 6th July.
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so dont miss out and apply today!
Qualifications :
Additional Information :
Next Steps in the Hiring Process
Thank you for your interest in joining Each! To learn more about next steps please check out our Hiring Process Guide.
We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
