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Youll join Xplor Field Services driving product for FieldEdgea category-leading platform purpose-built for contractors and field service professionals. From HVAC and plumbing to electrical and beyond FieldEdge simplifies everything from dispatch to payments helping businesses grow with less effort.
As a Principle Product Manager youll be responsible for helping drive the vision strategy and execution across the FieldEdge product line. Youll be a senior member of a team of product managers and partner with design engineering marketing customer success and sales to deliver a product that drives business results and customer impact. Your work will shape how we scale FieldEdge enter new markets and increase ARPU through both core improvements and expansion opportunities.
This role reports to the VP of Product Field Services and sits on the Field Services leadership team.
Responsibilities:
Support and evolve the product vision and roadmap for FieldEdge aligned to customer needs and business strategy
Manage lead coach and grow a several members of a high-performing team of product managers focused on delivering outcomes
Own a significant portion of the product portfolio including establishing a vision for the space establishing core KPIs managing a scrum team and driving towards weekly milestones.
Define and prioritize investments across core workflow improvements new monetizable modules and technical infrastructure
Develop a deep understanding of field service businesses through direct customer engagement and industry research
Balance quick wins foundational work and long-term bets within the roadmap
Partner with design and engineering to ensure high-quality discovery and delivery processes
Partner with design and research to establish a repeatable and scalable customer research program to build a strong feedback loop
Collaborate with GTM teams to position and launch new capabilities effectively
Define success metrics and use data to drive prioritization performance measurement and iteration
Communicate progress risks and strategic tradeoffs clearly to executive stakeholders
Manage and structure external vendor partnerships to supplement core team delivery
Be a voice for Field Services internallyrepresenting our customers and guiding product thinking across the company
The average base salary pay range for this position is $150000 to $190000
Qualifications :
8 years of product management experience including 2 years managing product managers
Experience delivering SaaS products with operational complexity (e.g. scheduling quoting mobile payments CRM)
Strong understanding of or interest in the field services spaceHVAC plumbing electrical etc.
Experience establishing or working within an open API ecosystem to enable partnerships and integrations
Demonstrated ability to scale products and teams in fast-moving environments
Deep experience with Agile product development and cross-functional collaboration
Strong business acumenable to tie product investment to revenue impact (e.g. ARPU retention)
Analytical mindset with comfort using data to guide decisions and strategy
Experience working with a mix of near-shore off-shore and contract resources
Proven ability to lead through influence set priorities and drive alignment across functions
Strong communicator with experience engaging executives customers and teams
Empathy for users and a passion for building tools that improve their daily lives
Experience with or background in accounting is a plus
Additional Information :
Our four core values - Make life simple Build for people Move with purpose and Create lasting communities - are key to who we are and guide us from how we hire to how we recognise our team members.
Some of the perks of working with us:
All your information will be kept confidential according to EEO guidelines.
More about us
We are the first global platform combining SaaS with embedded payments and tools to help businesses grow and succeed. We offer software solutions in fast-growing everyday life verticals: Education Fitness & Wellbeing Field Services and Personal Services and a global cloud-based payment processing platform. With operations in North America Australasia Asia Europe and the UK we serve over 106000 customers that processed over $38 billion in payments across 20 markets in 2024.
Good to know
To be considered for employment you must be legally authorized to work in the location (country) youre applying for. Xplor does not sponsor visas either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only. Please dont send your application via email.
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Please note that we do not exclusively rely on artificial intelligence (AI) when making hiring promotion or any other employment decisions. We dont have any AI tools in place that are capable of making these kinds of hiring decisions for us.
Xplor is proud to be an Equal Employment Opportunity employer. Were dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines.
Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact us via
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Remote Work :
Yes
Employment Type :
Full-time
Remote