- To be the creative curator for the cocktail program for Sofitel Sydney Darling Harbours three bars.
- At all times you must be representative of the qualities of someone delivering luxury service
- Provide warm welcoming service without compromise to all guests.
- Demonstrates and exemplifies the essence of the Sofitel luxury brand through our values of A Passion for Excellence The Essence of Plaisir and The Spirit of Openness.
- To assist the Outlet Manager in the planning and opening of the outlet and all other supervisor duties (i.e authorisation of timesheets cashiering duties and close of shift duties)
- Work cohesively as a team member.
- Report to the outlet manager at all times during the rostered shift and complete all duties assigned.
- Ensure outlet is fully stocked at all times and mise en place is at appropriate levels
- Report any discrepancies in stock control to Outlet Manager and Food & Beverage Operations Manager
- Maintain product knowledge of all menus and wine lists in order to advise and make recommendations to guests.
- Use every opportunity to upsell and maximise sales.
- Serve items with flair and professionalism according to standards set by the Outlet Manager.
- Accuracy of cash / credit handling and register operations.
- Attend to guests requests quickly and efficiently constantly striving to provide total customer satisfaction.
Qualifications :
- Strong communication organisational and time management skills.
- Ability to work a rotating roster including weekends & public holidays.
- Previous Cocktail/Bar experience is essential with good wine and mixology expertise.
- A friendly guest-focused attitude with passion for providing exceptional and memorable moments.
- A high standard of grooming and presentation.
- Must hold your Responsible Service of Alcohol (RSA) Certificate.
Additional Information :
If you share our passion for hospitality service excellence innovation and drive we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note that full AU working rights are required for this role.
Remote Work :
No
Employment Type :
Full-time