FT PM Front Desk Manager on Duty
FT PM Front Desk Manager on Duty
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Job Description
What will it be like to work for Hilton
DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet the experience is far from cookie-cutter. The hotels are interesting unique properties in great locations and serve as the antidote to impersonal vacations meetings and events. Our guests stay with us because they know theyll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travels challenges and the beginning of a restful stay.
DoubleTree by Hilton is one of Hiltons ten market-leading brands. For more information visit .
If you appreciate the little things and enjoy creating exceptional experiences you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
HHospitality - Were passionate about delivering exceptional guest experiences.
IIntegrity - We do the right thing all the time.
LLeadership - Were leaders in our industry and in our communities.
TTeamwork - Were team players in everything we do.
OOwnership - Were the owners of our actions and decisions.
NNow - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
EOE/AA/Disabled/Veteran
A $600 hiring bonus is available per qualifications.
Come join the:
#1 Best Hospitality Company in the World
#1 Best Company in the US &
#1 Best Company for Women
according toBest Companies to Work !
A FT Front Desk Manager on Duty (MOD) oversees PM operations. Provides guest service guidance and leadership to ensure consistent customer service is provided. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains supervises schedules and assists in evaluating schedule is 3 PM - 11 PM including weekends and holidays. A clean driving record is required. Range of pay is $41600 - 52000 DOE.
What will I be doing
Specifically you would be responsible for performing the following tasks to the highest standards:
- Provide leadership with guest issues.
- Ensure a high level of product knowledge of the hotel including but not limited to directions hours of outlet operation hotel services hotel events and local and community events and attractions
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Safely drive our airport shuttle as needed
- Provide or obtain accurate information
What benefits will I receive:
Daily Pay giving team members instant access to upon eligibility a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program which provides reduced hotel room rates at many of our hotels for you and your family plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwides Health & Welfare benefit plans which includes life insurance. Additional voluntary benefits include long-term disability flexible spending accounts accidental death and dismemberment legal plans voluntary medical benefits and employee stock purchase depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan as well as Employee Assistance and Educational Assistance above information is provided as a highlight of the major benefits offered to most full-team team members in the United States.
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
