In-Field Team Operations Associate

The In-Field Team Operations Associate plays a pivotal role in enhancing the performance and efficiency of the Infield Team (IFT) through strategic operational execution and robust stakeholder collaboration. This position is responsible for implementing the IFTs strategic and capability-building plans ensuring that all processes are effectively managed clearly documented and consistently updated to improve the experience customers have with AbbVie. This is a unique opportunity to work with AbbVie recognised on the Fortune 100 Best Companies to Work For list for the 8th year in a row in 2025!

NOTE: This is a 0.6 FTE (3 days per week) permanent part time opportunity. 

KEY DUTIES AND RESPONSIBILITIES

• Implement IFTe strategic and capability building plans effectively managing and enhancing IFTe processes that elevate infield team performance additionally ensuring all processes are clearly mapped and regularly updated.
• Facilitate effective communication across all IFTe processes and requirements including actively triaging and addressing key IFT challenges by coordinating the relevant people to problem-solve. Drive strong collaboration across all internal stakeholders to ensure optimised execution outcomes.
• Work with cross functional stakeholders including data analysts to monitor KPIs providing regular reporting on key insights including IFT opportunities and challenges.
• Work with stakeholders to develop and deliver IFT annual events effectively managing all event logistics communications and budgets.
• Report any adverse event within 24 hours as per AbbVies policies and procedures.
• Proactively participate in AbbVies WHS programs adhere to policies and promote a safe work environment at all times.
• Adhere to AbbVies internal codes of conduct and compliance processes.
• Other ad hoc duties such as administrative duties as requested.

Qualifications :

• Bachelors degree in Business Life Sciences or a related field.
• Pharmaceutical Industry with sales and/or business operations experience
• Excellent verbal and written communication
• Strong problem solving and analytical thinking
• Customer and solutions focused with excellent stakeholder management skills
• Demonstrated success in developing managing and improving process to drive business outcomes
• Demonstarted impact in Pharmaceutical sales Learning or Operational roles
• Experience in CRM systems platforms and production of associated reports.

Flexibility and Availability: In line with Australias Right to Disconnect legislation we recognise and respect employees right to refuse contact outside of their working hours unless such refusal is deemed unreasonable. As we operate in an international matrixed environment there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

Additional Information :

WAYS WE WORK

• All For One Abbvie; We weigh all decisions against the common good. We inspire share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly embrace experimentation and learn what doesnt work and get on to what does.
• Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results staying keenly aware of the urgency in all we do.
• Clear & Courageous; Open honest candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real; We question with endless curiosity. Were never satisfied with good enoughpatients depend on us to deliver more. We challenge ourselves to find creative constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers with each other business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards as well as to local national and international laws. 
• All AbbVie employees are responsible for maintaining the Companys reputation for conduct in accordance with the highest level of business integrity ethics and compliance with the law. 
• Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion.

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

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