Human Services Case Worker III
Human Services Case Worker III
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Job Description
Position Information
Under general supervision performs a broad range of difficult and complex professional casework duties for the Washoe County Human Services Agency; and performs related work as required.
This position is in a flexibly staffed class series. The hiring department has the discretion to hire at any level within the class series for which the applicant may be qualified. Applicants interested in being considered for a Human Services Case Worker I Case Worker II and the Case Worker III must submit an application for each position.
This is an Open Competitive / Countywide Promotional recruitment being conducted to fill current full-time vacancies with the Washoe County Human Services Agency. The list established from this recruitment may be used to fill Child Protective Services (CPS) Adult and Senior Services Case Worker vacancies as they occur.
For more information on this position please see the Job Specification at learn more about the work performed by Human Services Case Workers and to view a realistic job preview please visitWashoe County Human Services Agency WebsiteMinimum Qualifications
Two years of professional level experience providing casework/ counseling or placement services or working with individuals or families in a community-based case management role AND a bachelors degree from an accredited college or university in social work criminal justice psychology sociology or a closely related field; OR license to practice Social Work in the State of Nevada or eligibility for licensure in the State of Nevada AND two years of full-time experience performing professional social work. A masters degree in social work may substitute for one year of experience.
License Or Certificate
A valid drivers license is required at the time of appointment and must be maintained for continued employment in this classification.
The Ideal Candidate- Demonstrates the ability to successfully meet deadlines and manage multiple priorities in a fast-paced environment.
- Possesses effective interpersonal and communication skills with clients from a wide range of socio-economic backgrounds division staff representatives of other departments and the general public.
- Has previous experience with case management or protective service for diverse and vulnerable populations (Childrens Adults and Senior Services)
- Possesses strong written communication skills in both formal and informal situations (for example court reports case note documentation letter-writing).
- Demonstrates good judgment and employs critical thinking to execute duties identify issues seek solutions and recommend improvements in support of departmental goals.
- Bilingual skills are highly desirable.
Conditions of Employment
The Washoe County Employees Association (WCEA) Non-Supervisory Collective Bargaining Agreement (CBA) covers the Human Services Case Worker III position.
Background checks will be conducted on selected applicants through the State of Nevada and the Federal Bureau of Investigation (FBI).
Per the Washoe County Background and Reference Checks Policy new and rehired employees are required to submit to a fingerprint based background investigation. Effective January 1 2025 the $39.00 fee associated with this background investigation will be paid by the employee (if applicable) and deducted automatically from the first paycheck. Employment is contingent upon the results of the background check although a record of conviction will not necessarily bar an applicant from employment.
Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee South Lake Tahoe or Susanville as of their first day of work.
Washoe County hires all new employees at the minimum rate of the salary range and eligible employees may receive an annual merit increase of 5% until they reach the maximum salary for the classification. Upon promotion current Washoe County employees are placed at the minimum rate of the salary range for the higher classification of the new position OR a promotional calculation whichever is greater.What Happens Next
1. After your application is screened you will be notified via the email you provided whether you have met the minimum requirements for the position. Those applicants who do not meet the qualifications have one (1) business day to file an appeal and request a review of their qualifications.
2. Applicants who meet the minimum requirements will receive an email invitation to take the Human Services Case Worker online exam administered remotely; notices will be delivered within 1 week from the closing of the recruitment.
This exam link will tentatively be delivered via email the week of July 28 2025 and qualified candidates will have a time limit to complete the exam within 4 calendar days. **You will be notified if you are eligible to transfer an exam score within 1 week following the closing date of the recruitment.
The exam will evaluate your expertise knowledge skills and abilities in the following areas:- Informational Skills (including reading comprehension critical thinking decision making fact finding)
- Occupational Skills (case work; legal & regulatory navigation)
- Interpersonal Skills
- Communication Skills
Pursuant to the Washoe County Personnel Handbook the Department of Human Resources does not administer an exam when there are less than 20 qualified candidates. Once the recruitment has closed if there are less than 20 qualified candidates the exam will be waived and all qualifying candidates will be placed on an unranked eligible list which will be referred to the hiring department. If the exam is scheduled to move forward and less than 20 candidates take the exam as determined by the Department of Human Resources the exam will be waived. Only those candidates who took the exam or have a transfer score will be placed on an unranked eligible list which will be referred to the hiring department.
3. After the exam is completed you will receive an additional email notifying you of the results. If you pass the examination you will receive your score and rank. This rank will be used to determine which candidates will be interviewed by departments trying to fill a vacancy.
4. Hiring departments schedule interviews from a list of top scoring candidates. If your name is not sent to the hiring department it will remain on the list for future opportunities as they become available.
5. Please be advised you can log in to your NeoGov account and select:- Applications to view a list of the recruitments which you have applied for your submitted application for each recruitment a copy of the job listing and your applicant history for each recruitment.
- Inbox to view the notices which have been sent to you for each recruitment
- Account to update your contact information. Please note to update your phone number on previously submitted applications you must contact .
If you have any questions regarding the Online Application Process you can find additional information at the following link: Alma ParelVeteran Point
Eligible veterans who were honorably discharged from the U.S. Armed Forces shall receive one (1) bonus point upon passing Open Competitive examinations only. In order to be given a bonus point applicants must attach proof of Honorable Discharge (DD-214 with Classification of Discharge) to the Online Application at time of submission.Washoe County is proud to be an equal opportunity employer and is committed to a diverse workforce that creates a sense of belonging for all employees and citizens thereby encouraging persons from all backgrounds and experiences to apply for employment.
Washoe County will recruit hire train and promote into all job levels without regard to race religion or belief gender marital status or domestic partnership familial status national origin age mental or physical disability pregnancy sexual orientation gender expression or identity genetic information (GINA) veteran status political affiliation membership in an employee association or union or any other protected class under applicable federal or state law.
Employment Type
Full-Time
