Settlement Officer, Capital Markets Operations
Settlement Officer, Capital Markets Operations
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
The Repo Operations team supports settlement of fixed income products (REPO & Cash Outright Bonds). As a Settlement Officer you will be responsible for settling and processing trades on our various fixed income settlement platforms. You must understand various complex products associated trade events (including bookkeeping activities) and other related process flows. The role will require frequent professional engagement with clients traders senior leaders and other support staff.You will need to The Settlement Officer will also be accountable for providing business identification and consultative support relative to the development analysis and identification of process changes and/or system enhancements. The incumbent will proactively analyze and recommend enhancements to the existing business processes and clearly communicate rationale and negotiate solutions which will enhance operational effectiveness. Ensure that all assigned initiatives are implemented in an effective manner within area of responsibility. Participate in meetings to answer questions as a Subject Matter Expert.
How Youll Succeed
- Attention to detail & Analytical Skills - Exceptional attention to detail ensuring that all client agreements and trade commitments are adhered to. All trading activity is fully balanced and settled by specified SLAs without errors or breaks. Regularly participate in research and analysis of discrepancies between internal records custodians and counterparties.
- Relationship Building: Required to respond to clients inquires and requests providing professional high quality customer service for the assigned portfolio to ensure client satisfaction. You will liaise and interact with clients as part of the daily management of your portfolio assisting with trade confirmations and problem resolution.
- Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving operational or process problems. Identifies and documents specific problems and resolution alternatives.
- Operational Functions: Knowledge of major functional processes and associated operating requirements. Seeks efficiencies in operational functions wherever possible. Experience with Euroclear Clearstream DTC Fed CDS Arrow Broadridge.
- Effective Communication: Ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors tools and techniques. Communicates well upward and outward.
Who You Are
- Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
- You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making.
- You embrace and champion change. Youll continuously evolve your thinking and the way you work in order to deliver your best.
- You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
- Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 28th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking Business Operations Customer Service Operations Management Prioritization Quality Assurance (QA) Technical KnowledgeRequired Experience:
Unclear Seniority
Employment Type
Full-Time
