Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Service Advisor Kayser Chrysler Center of Watertown
Kayser Chrysler Center of Watertown is seeking a motivated and customer-focused Service Advisor to join our Fixed Operations team. As a Service Advisor you will be the primary liaison between our customers and the service department ensuring a seamless and professional service experience from check-in to vehicle delivery.
Key Responsibilities:
Greet customers and assist with scheduling service appointments
Accurately document vehicle concerns and communicate repair recommendations
Provide clear explanations of required services estimated costs and timelines
Coordinate with technicians to ensure timely and accurate service
Maintain customer satisfaction by managing expectations and following up on services
Promote additional services or products based on vehicle needs
Qualifications:
Strong communication and organizational skills
Prior experience in automotive service or customer-facing roles preferred
Working knowledge of DealerTrack is a plus
Ability to thrive in a fast-paced team-oriented environment
Valid drivers license and clean driving record
Join a dealership committed to quality integrity and exceptional customer service. We offer a supportive team environment growth opportunities and competitive compensation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
